Topics started by Idkbalazs | Razer Insider

Topics started by Idkbalazs

3 Threads

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Idkbalazs
posted in Razer Support

My story with the Razer raptor

I bought a Razer raptor 144hz in June and got it with damaged cables and with chroma bug. I sent it back to the warehouse and got another one. But that had a dead pixel so I sent I back again and got another one that had also a dead pixel and some white tape in the box. I removed the tapes and under that tape was an RMA number and address so I thought that monitor was a faulty one. I think someone sent it back that too. So After this I sent it back and got another one with a dead pixel... we did this 4 times and the razer vip response team offered me an upgrade to the 165hz one. I accepted that offer but 2days later they said they don't have in stock so they want to send me a refund. But after almost 6month of waiting, I don't want to accept the refund because I want a monitor, not my money back. But I still got the same email about the refund. I think as a HUGE RAZER fan this is not the correct way to solve the case after this much time waiting. I would wait for the new monitor which

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I
2 years ago
I
Idkbalazs
posted in Razer Support

Razer Raptor 27"

I bought a razer raptor 2weeks ago and not i has arrived, i set it up but when it synced up with my peripherals i noticed sometimes the raptor randomly flickering with a random color like blue or red. (it was on static purple). I dont think its acceptable in a 700eur monitor case. Any advice with this issue? Should i return the monitor or what?

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Razer.Speedcr0ss
2 years ago
I
Idkbalazs
posted in Razer Support

Problem with my Razer Blade 15 (2018) I7-8750H with GTX1070

Hi everyone, First of all, when I bought my laptop I experienced some heating issue but I thought it's normal because of the thin chase but after an hour of gaming, the CPU was 100Celsius degree and sometimes the laptop randomly turned off while I was gaming. I contacted the support and they were friendly and helpful and they wanted to repair my laptop but I am in Europe some they sent me to the European support. They weren't so helpful they said I need to reset the laptop and download the new software etc. ( I did it all). But I still had the thermal issue and the random turn off-s. But they said it's not a hardware problem so they cant help. I had enough of this useless help so I gave up with the awful support. The warranty expires the laptop was 1year and 2month old when in the monitor I got one pixel to fail. I always use the laptop with an external monitor so I didn't use the laptop monitor but it has happened. I was so upset but I couldn't do anything. Today my battery puffed up

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I
3 years ago

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