Topics started by AWaste0fTime | Razer Insider

Topics started by AWaste0fTime

3 Threads

AWaste0fTime
AWaste0fTimeInsider Mini
asked in Audio

Razer hammerhead pro hyperspeed randomly pauses en audio issues right earbud ANC and Ambiant.

So i recently bought the new razer hammerhead pro hyperspeed. I love the quality of the audio and overall love the product but i have 2 issues that i can not resolve. 1# Random pausesI Tested this on my phone, pc and on different audio platforms like Spotify and Youtube but sometimes the earbuds just randomly pause the video or music that is playing. I have no idea why. Any ideas on how to fix? 2# Broken ANC and Ambient sound on right earbudWhen i enable ANC or Ambient on the earbuds then the left earbud works perfectly but the right one does not enable the features. No idea why. Any ideas on how to fix? Thank you in advance for the help.

1
soloboxCocoaBrown625
3 months ago
AWaste0fTime
AWaste0fTimeInsider Mini
asked in Razer Support

Razer blade 15 advanced battery and keyboard repair out of warranty

So my laptop battery got swollen and is defective. Also my laptop keyboard is broken on same parts due to spillage. Unfortunately my warranty period is over. Can i still get my laptop repaired by razer even though my warranty is pas due? 

0
AWaste0fTime
10 months ago
AWaste0fTime
AWaste0fTimeInsider Mini
posted in Razer Support

Razer laptop switches from 240hz refresh rate to 60hz when connected to second monitor.

On the 15th of march 2021 i bought a Razer Blade 15 Advanced Model - QHD 240Hz - GeForce RTX 3070 - Black and i was and still am very happy with it. Now a few days ago i bought a second monitor and i was very excited to connect it to my laptop. When i connect it it changes my laptop refresh rate from 240hz to 60hz and i cant change it back. I thought it was just the monitor so i send it back and got a new one and the same problem was still there. I still had hope and bought a different monitor and i again still had the same problem. Even at my new internship when i connect a second monitor the same thing happens so i dont think it has to do with the second monitor. When i take a look in the Nvidia control panel i can see that when i connect my second monitor my laptop monitor just dissapears on the control panel which is probably the reason why i cant change it. I can find both monitors in the device manager when connected. I also had a problem since i got this laptop that i cant chang

0
AWaste0fTime
2 years ago

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