Topics started by FIRAIFOXE | Razer Insider

Topics started by FIRAIFOXE

2 Threads

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FIRAIFOXE
posted in Razer Support

HELP ! - Connexion with my Razer Viper Ultimate

Hi, I bought 3 months ago an Viper Ultimate and and until then I have always used the mouse in wireless. But since 3 days and i don't know why, my device is not recognized by the software but when i'm using the cable it's works. I saw many topics about this problem and i have done everything, all uninstall and multiple manipulation for update all softwares and drivers and now, i don't know what i can do for connect my mouse. I have uninstall Synapse 3 and install, same for drivers, same with using the Raze Viper Ultimate Firmware updater, restart my computer again and again. Please help me i'm on it since 3 hours. Thanks.

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Razer.Speedcr0ss
3 years ago
F
FIRAIFOXE
posted in Razer Support

My Razer Viper Ultimate don't want to connect wirelessly anymore

Hi, i bought an Razer Viper Ultimate around january and during 3 month, my mouse work correctly. But since 3 weeks, my mouse can't connect to my computer but this works with the cable. I tried everything i read on topics, like update my mouse with the installer, download again and again all the razer's softwares like Synapse, update my drivers etc.. I don't understand why my mouse work with the cable and why i can't connect anymore in wireless. The dongle works so i want someone to explain to me why this isn't working yet. Thanks for listening.

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F
3 years ago

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