Topics started by 5354738244 | Razer Insider

Topics started by 5354738244

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5354738244
posted in Audio

razer nari loses connection with the dongle

hi, for a few weeks I don't know why my razer nari ultimate lose connectivity with the key every time the pc is restarted, I have windows 11 and the razer synapse 3 software that sometimes when I manage to connect the headphones does not show me on the screen the headphones of the device section even if I hear the audio. I used both the key recovery tool and the one to update the headphones and the key.Here several things happen, or the key is not in the software so I have to uninstall the driver and also change the USB port or sometimes it recognizes it but the firmware download goes to the maximum and then returns to zero and asks me to restart the firmware download (when I open the application, version 106 of the headphones appears while in the key section the current installed version does not come out, practically as if was installed). In summary it is as if the pc deleted the driver of the key at each reboot (I have already reinstalled synapse 3 several times) what can I do to so

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1 year ago

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