Topics started by Loafer987 | Razer Insider

Topics started by Loafer987

2 Threads

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Loafer987
posted in Mobile

New list of issues with Razer Phone 2 since the recent major update.

Ok Im am attempting to warranty my phone with customer support at the moment as I am having major issues with reception but I have a large list of issues that I would to see if anyone else has similar issues. 1.Reception. Ever since android pie (I installed it the day of the update release, had the phone since January) I have never seen full bars of reception. Usually while I'm driving around with android auto active in town where I used to get full reception my reception will drop completely. I get the no bars icon with a line through it that identifies no reception for 3-5 seconds then it comes back. I have missed calls due to dropped reception and its become a major issue. It will drop on average 3-5 times on my 7 minute drive to work. I have reset all wireless settings etc as the rep recommended but the problem still persists. 2. Camera freezing. The latest update has fixed the rear camera freezing when I zoom in on something, however now anytime I use the front camera in a 3r

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D
4 years ago
L
Loafer987
posted in Razer Support

My List of Razer Phone 2 issues. Please help!

Ok so I love this device as a phone, though it is clunky and large vs everything else I've had in the past, I did know what I was getting into in that regard before I bought it. My problems with it however, are becoming too frustrating to handle on a daily basis and I am hoping someone out there might have some advice as to how to fix them. 1. No android pie STILL. Why does my 3-4 year old samsung galaxy S7 phone I "upgraded" from have the update and I am still waiting for my brand new $1100 CAD device to have it. When you pay this much for a device I believe a company needs to stand behind its products and at least give a projected estimate to its customers as to when the update will become available. I realize this is a specialized device with additional requirements to be met for this launch, but when I am having a ton of issues related to the current software I'd rather see developers release the update so we can test things and help them report back the issues we have with a new

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R
5 years ago

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