Topics started by NotElHero | Razer Insider

Topics started by NotElHero

4 Threads

NotElHero
NotElHeroInsider Mini
asked in Razer Support

Razer Audio 7.1 doesn't work and Kraken headphones don't sound

Audio 7.1 does work. My PC doesn't recognize my headphones. I've been trying stuff for the past 3 hours and I'm about to give up, throw this headphones in the trash and buy and actual good set. I desperately need help. I tried all support stuff, none of them worked. I tried to reinstall the drivers, didn't work. And i refuse to reinstall Windows. This is now at an absurd point that I've tried everything and nothing works. Please fix your software or give me actual help. Don't you dare send me a support link, believe me when I say I already tried like 20 of those. 

1
Razer.Aero
5 months ago
NotElHero
NotElHeroInsider Mini
posted in Razer Support

Razer Audio 7.1 speakers doesn't exist

Got this Kraken headphones a year ago and today for whatever reason audio 7.1 simply is not working. Tried to reinstall drivers, not working. Restarted my pc, not working. Reinstalling all my drivers, not working. But not only that, now RAZER AUDIO 7.1 SPEAKERS DONT EXIST AND I CANT GET EM BACK. And no, reinstalling the whole drivers don't fix it, tried like 20 times so far and they give me the same result. I'm starting to get really pissed off. No, unchecking that properties doesn't work either. No, spatial audio is not on and it has never been on. No, turning on and off surround sound doesn't work. No, that tutorial video doesn't work so don't send it. No, this is not a duplicate question, searched the whole internet and no problem like this found.

0
Razer.Zionzedd
1 year ago
NotElHero
NotElHeroInsider Mini
posted in Razer Support

Razer SIlver and shipping costs

Hello, I have questions about Razer Silver. I got some answers on a previous thread, but I've got more. I wanted to know if shipping cost depends on which product I buy (even tho here in spain we have some kind of promotion where orders higher than 89€ are free shipping). Now talking more about Razer Silver if I redeem a product can I get free shipping? Keeping in mind that promotion. I'll probably have more questions about it in a week (lol) but I think that's pretty much all for now.

0
NotElHero
2 years ago
NotElHero
NotElHeroInsider Mini
posted in Razer Gold & Silver

How does Razer Silver redeem work?

I'm kinda new to Razer stuff and Razer Silver in particular. The thing is I don't know how it works. I've already read that you redeem the coins on its website and they give you a code which can be redeemed on the main website. I have some questions about this: Where do I have to put the code? Is the code a discount or the actual product? Do I have to pay shipment costs? How long does it take to arrive? (I think it depends, I live in Europe) Thanks.

0
Sye_The-Vie
Vanguard
2 years ago

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