Topics started by caleb73 | Razer Insider

Topics started by caleb73

1 Thread

C
caleb73
posted in Keyboards

Blackwidow X Chroma defective

I've done a bit of research on an issue I am having with my Blackwidow X Chroma where one of the keys stopped working. My comma key stopped working/works intermittently. What I found were a lot of posts regarding the same issue (different keys). To add to that my next door neighbor [comma] who has the same keyboard and was the reason I purchased it [comma] had the same issue and it progressively got worse. It started with one key and grew to several before he replaced the keyboard. This is a mechanical keyboard which are known for being more durable than a membrane keyboard. Most of the posts regarding this issue are quickly locked by Razer and I think it's their way of trying to silence an known issue and possible a defect in this line of keyboards. I contacted Razer as the keyboard is under warranty and their first response was to get me to go back to the seller. I bought the keyboard 8 months ago (have proof of purchase) and I doubt the store is going to do anything to hel

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C
5 years ago

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