Topics started by rmazzaro | Razer Insider

Topics started by rmazzaro

2 Threads

R
rmazzaro
posted in Audio

Kraken V3 PRO Charging issue

I can't seem to get this headset charged up completely. I'm using the included cable on a 5V 2.4A USB port. Charged overnight and this morning the LED is still blinking. On a related note, the Synapse app only shows a tiny battery representing the charged state. How about a percentage (%) indicator?

0
Giusepetor
1 year ago
R
rmazzaro
posted in Razer Support

Razer Support is from another universe...

Here's my story - purchased an expensive Razer headset direct with expedited shipping- received headset only to discover it's defective out of the box - reach out to support to get a replacement headset - told to ship the defective headset back - since it's my only headset, I ask for an advance replacement - told to purchase another headset to replace the defective one and will be refunded later - After the replacement arrives and I send the defective one back, I'm refunded everything BUT the expedited shipping ($11). When I complain, I'm sent a code for 15% off another product. They clearly don't get it! I've never experienced such a run around from a company just to get something resolved that was not my fault. Do better Razer. Sincerely, Your former customer.

0
Razer.Speedcr0ss
2 years ago

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