Topics started by Enclave_General | Razer Insider

Topics started by Enclave_General

2 Threads

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Enclave_General
posted in Razer Support

Kraken Tournament Edition Mic Not Working

Hello! I've got a Kraken Tournament Edition that's still only a few months old, but the microphone has recently stopped working on the audio controller. I went on vacation for two weeks, only to return to the microphone not work when plugged into the audio controller, despite the fact that not only was it not in use for two weeks, it also worked on the very day that I left, as I used it to record a video with it working fine. It doesn't even detect any input when I test it in the settings. I've also ensured that the mic itself is still functional, and it works when plugged into my computer's microphone jack and my cell phone and laptop, but not into the audio controller. To make matters worse, I can't even find another audio controller available for sale, so I'm really hoping I can get some help, as plugging the headset into my mic jack prevents me from using the headset. I'm also not about to buy a new headset since this one is still fairly new, yet somehow managed to stop working whe

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Razer.Caziel
4 years ago
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Enclave_General
posted in Razer Support

Kraken Tournament Edition Making Loud Cracking and Buzzing Noises.

Hello! I've had a Razer Kraken Tournament Edition for about a month now, but today it started making horrible popping and cracking sounds whenever I enable it. I've found other threads on the matter and I've followed the directions that were posted, but to no avail. As such I wanted to try posting here to see if someone could help me. I've tried plugging it into different ports, reinstalling the audio drivers, changing the settings, disabling surround sound, and so on, but nothing has fixed it. It has made using it for gaming all but impossible. However, it works perfectly when plugged into my cellphone, and other headsets work fine on my computer, so I'm under the impression that it's a software issue. I'd really appreciate any help I could get.

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R
5 years ago

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