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Fps drop

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Hi, I have issue with my razer cortex that is my fps drop is very high my pc is low tier one but I get 10 to 15 fps in fortnite but when i use razer cortex my fps drops to 1 please give me a solution please or some optimization tricks
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    5 Replies

    Sye_The-Vie
    Vanguard
    • Sye_The-Vie
    • VANGUARD
    • 1945 replies
    • May 26, 2022
    first of all what laptop model have you got? what is your hardware specs?
    Sye_The-Vie^^
    Razer.Zionzedd
    @Michelle-RazerCortex looping you in on this one.
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    Do I want to give my pc specifications
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    My pc is intel 13 processor 4 gb ram
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    • Anonymous
    • 0 replies
    • June 2, 2022
    Hey there! Thank you for bringing this issue to us. My name is Michelle from the Razer Cortex technical support team. I will be very happy to assist you with your concern, Before we start could you please provide us with the below information for us to isolate the concern?
    • Could you please let us know which version of Razer Cortex you installed on your PC, Razer Cortex v9.18 or Razer Cortex 10 beta?
    • Could you please provide us with your Razer Cortex logs for us? Here is a simple guide to getting and sharing your logs. https://mysupport.razer.com/app/answers/detail/a_id/1685
    Please PM us your logs to protect your privacy. Thank you! Michelle
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