Razer Synapse keeps showing me "What's new" at start up | Razer Insider
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Razer Synapse keeps showing me "What's new" at start up

W
I have the 2018 Razer Blade 15 Advance Model. My Razer Synapse was just recently upgraded to a newer version 3.4.331.3119. Now ever time I reboot my PC , the new "What's New" keep popping up at start up. Before the upgrade the Razer Synapse would just load but stay minimized in the system tray. I check the settings and I have the check box checked for "Minimize to system tray at startup". Is anyone else having this issue? Thank you!
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    9 Replies

    K
    • kramms
    • Insider Mini
    • 7 replies
    • March 19, 2019
    Same issue here any help from Razer would be useful. Razer Blade 15 Base 2018 here
    W
    kramms
    Same issue here any help from Razer would be useful. Razer Blade 15 Base 2018 here
    Hey kramms, I was able to resolve the issue by uninstalling Razer Synapse 3 completely and then doing a reinstall from Razer.com/software.
    0V3R_K1LL
    1 person likes this
    • 0V3R_K1LL
      0V3R_K1LL
    K
    • kramms
    • Insider Mini
    • 7 replies
    • March 20, 2019
    Thanks will try that.
    J
    • jesseinsf
    • Insider
    • 16 replies
    • March 21, 2019
    before and after reinstalling Synapse software (After the latest update), and after I sign in to my pc from a system startup or reboot, Synapse will show the splash screen and then minimize (which is to be expected). Then the main menu would restore in plain view (restore meaning as if it never minimized). I have it set to minimize at startup. Anyone have the same issue? And does anyone know a fix or work-around?
    BlackFireDragon
    It's synapse bug that window stay after windows boot. So the best way will be wait for fix becose you cant fix this on your own.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    W
    jesseinsf
    before and after reinstalling Synapse software (After the latest update), and after I sign in to my pc from a system startup or reboot, Synapse will show the splash screen and then minimize (which is to be expected). Then the main menu would restore in plain view (restore meaning as if it never minimized). I have it set to minimize at startup. Anyone have the same issue? And does anyone know a fix or work-around?
    Mine did this a few times after my fresh reinstall. But lately it hasn't happened anymore (knock on wood). Are you still having the issue every time you reboot your PC?
    C
    Hi, same issue here. quite anoying. stupid question: after reinstall and logging in, all settings,macros etc are as before ?? christian
    0V3R_K1LL
    1 person likes this
    • 0V3R_K1LL
      0V3R_K1LL
    W
    All the custom chroma colors I created were saved in my Razer Synapse profile so they just appeared once I logged back in after my reinstall. I never created any macros though so I can't confirm that
    J
    • jesseinsf
    • Insider
    • 16 replies
    • March 27, 2019
    chriskobar
    Hi, same issue here. quite anoying. stupid question: after reinstall and logging in, all settings,macros etc are as before ?? christian
    My settings came back after uninstalling and reinstalling.
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