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Hello! I wanted to buy credits for the game "archeage unchained" through "pay.gold.razer." The money was debited from the credit card and gave an error(Your payment request could not be processed at this time. Please try again.), but the "archeage unchained" credits I didn't get. This order is not in the order history Tell me how to get my money back? I'm sorry, I don't speak English well (translate.google) links: https://pay.gold.razer.com, https://archeageunchained.com/
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    Sye_The-Vie
    Vanguard
    Submit your issue to RAZER zSilver and zGold by clicking the following link https://gold.razer.com/ticket-inbox/submit Click the following link to chat with the RAZER zSilver and zGold support member https://gold.razer.com/help?_ga=2.75264282.989965104.1634974586-406342460.1634974586
    Sye_The-Vie^^
    Razer.Speedcr0ss
    1 person likes this
    • Razer.Speedcr0ss
      Razer.Speedcr0ss
    Sye_The-Vie
    Vanguard
    Since the transaction has been made with your credit card, banks usual practice is to hold credit card transaction for certain period before it takes place. Check with your bank and see what they can assist; if the payment is on hold you can cancel the transaction, if you wanted to.
    Sye_The-Vie^^
    Razer.Speedcr0ss
    Sye_The-Vie
    Since the transaction has been made with your credit card, banks usual practice is to hold credit card transaction for certain period before it takes place. Check with your bank and see what they can assist; if the payment is on hold so you can cancel the transaction, if you wanted to.
    Well said, Sye_The-Vie!
    Sharuz503
    Hello! I wanted to buy credits for the game "archeage unchained" through "pay.gold.razer." The money was debited from the credit card and gave an error(Your payment request could not be processed at this time. Please try again.), but the "archeage unchained" credits I didn't get. This order is not in the order history Tell me how to get my money back? I'm sorry, I don't speak English well (translate.google) links: https://pay.gold.razer.com, https://archeageunchained.com/
    Hey Sharuz503! Have you contacted our Razer Gold Team using the link that was posted above? Feel free to send me a PM or visit our self-help options should you have other questions or concerns. I’ll be locking this thread now.
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