Razer Synapse 2 not finding ornata chroma profiles on my computer | Razer Insider
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Razer Synapse 2 not finding ornata chroma profiles on my computer


So, I downloaded some chroma profiles for my razer ornata chroma from the razer chroma workshop website. I downloaded them but, when I prees import on Synapse 2 it won't find the profiles in the documents section. Any help???
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3 Replies

Jenjar
Vanguard
  • Vanguard
  • 483 replies
  • January 11, 2019
There is a chance you downloaded Synapse 3 profiles for your keyboard, Synapse 2 profiles are a .razerchroma file, and Synapse 3 profiles are a .ChromaEffects file. The ornata is also supported on Synapse 3, so you can download that here and you will be able to use Synapse 3 profiles (.ChromaEffects) profiles on there.

Jenjar
There is a chance you downloaded Synapse 3 profiles for your keyboard, Synapse 2 profiles are a .razerchroma file, and Synapse 3 profiles are a .ChromaEffects file. The ornata is also supported on Synapse 3, so you can download that here and you will be able to use Synapse 3 profiles (.ChromaEffects) profiles on there.
iI'm pretty sure I downloaded synapse 2 profiles because I clicked the synapse 2 filter on the website I just noticed that my synapse 2 is searching for .RazerSynapse files instead of .razerchroma ones. Pls help.

Jenjar
Vanguard
  • Vanguard
  • 483 replies
  • January 11, 2019
NickTheGamer07
iI'm pretty sure I downloaded synapse 2 profiles because I clicked the synapse 2 filter on the website I just noticed that my synapse 2 is searching for .RazerSynapse files instead of .razerchroma ones. Pls help.
Have not used Synapse 2 in quite a while, so i'll move your thread over to the support section to get a response from a support agent ;).

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