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Hi all, I'm trying to get more involved on this platform so why not start here. For some reason I claimed 5 or 6 achievements but my silver balance hasn't gone up any on the cortex software but has through the web browser and for some reason I can't claim any more achievements. Did I do something wrong or is this a known issue? Thanks in advance!
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    2 Replies

    PT.Singer
    Vanguard
    • PT.Singer
    • Jedi Master
    • 340 replies
    • June 23, 2019
    If it's shown up on here, but not in Cortex, try logging out of Cortex and logging back in again. I seem to remember something like that happening to me a while back, and when I logged back in, it showed up right away. As far as not being able to claim any more achievements, I'm going to take a step back and let somebody on the Support team who can really look into that for you take it. Oh, and welcome to Razer Insider, @Dc15____15 !
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    dekades
    • dekadesStaff
    • Community Cowboy
    • 254 replies
    • June 24, 2019
    Hey @Dc15____15, Welcome to Insider! DM me with the achievements in question and I can take a look on the back end.
    Need Help? Start a thread in the Support Forum. DM's may be delayed. Ignored DM's = I don't know. Follow me on Twitter @omgdkdz
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