Unable to get 7.1 Surround sound Authentication code for Razer Kraken Kitty V2 Pro. | Razer Insider
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Unable to get 7.1 Surround sound Authentication code for Razer Kraken Kitty V2 Pro.

  • October 8, 2023
  • 1 reply
  • 90 views
CreamOfSumYungGuy

I bought my Razer Kraken Kitty V2 Pro on Amazon and therefore didn’t get an Authentication code. I registered my product on the razer website but still was unable to find a code so that I could use the 7.1 surround sound app.

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 3112 replies
    • October 9, 2023

    Hi CreamOfSumYungGuy,

    The Razer Kraken Kitty Edition V2 Pro doesn't support Razer 7.1 Surround Sound. Instead, it has THX Spatial Audio integrated into your headset. I suggest you follow the steps from this link to configure THX Spatial Audio for headphones on the Razer Synapse. I hope this helps. Should you have any other concerns, please do not hesitate to PM me your device serial number so I can verify its model. Stay awesome!

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