Mamba HyperFlux&Firefly HyperFlux drop connection | Razer Insider
Skip to main content

Mamba HyperFlux&Firefly HyperFlux drop connection


Bought the hyperflux bundle about four months ago and last week it started to drop connection about 1 to 5 times per hour and lasts for 1 to 5 seconds. Directly plugged into the PC. Have the latest drivers and everything. Placed with nothing else but the monitor. This is very annoying and it ruined quite a few games. None of the advices from technical support have been helpful. Please advice what I should do next. I need a solid solution instead of "contact us again the next time you have a lost connection".
Did this topic help you find an answer to your question?
This topic has been closed for comments

3 Replies

  • Guardian of the Forest
  • 2054 replies
  • August 24, 2019
Hi there! Can you share a photo of your setup?

Rubed0
  • Insider Mini
  • 4 replies
  • October 21, 2019
Sorry to bump up a 1 year+ old thread I am having the same issue as well , just bought my hyperflux this month and during my competitive gameplay in CS:GO it will drop connection now and then - My router is more then 1M away from hyperflux - No mobile devices / wireless within 20cm of my hyperflux - updated both firmware , mouse and mat to late Been trying to ask support for help but with no valid respond , is it because this is an old issue and no fix was given for it ?

  • Guardian of the Forest
  • 2054 replies
  • October 21, 2019
Rubed0
Sorry to bump up a 1 year+ old thread I am having the same issue as well , just bought my hyperflux this month and during my competitive gameplay in CS:GO it will drop connection now and then - My router is more then 1M away from hyperflux - No mobile devices / wireless within 20cm of my hyperflux - updated both firmware , mouse and mat to late Been trying to ask support for help but with no valid respond , is it because this is an old issue and no fix was given for it ?
Hi there! Can you share a photo of your setup?

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings