I usually set the DPI to 1600, but when I use the mouse, the DPI automatically drops to 1200.
I keep Synapse on all the time, is this normal for the DPI to automatically adjust like this? Is there any way to stop the DPI setting from changing?
Question
The DPI of the Razer V2 pro is automatically lowered.
This topic has been closed for replies.
- Razer Support
- 3325 replies
Hello DarkOrchidradioshare200,
Does this issue happen while you are wireless or wired? Have you tried updating your mouse firmware? Please do the troubleshooting in this article and test your mouse with another computer. Ensure that your mouse is directly connected to a USB port of your computer. USB hubs are known to possibly cause these issues. If the same problem persists, PM me your device serial number and proof of purchase so I can check for replacement options. Kindly save the shareable files via Google Drive. All the best!
*Thread locked to curb the conversation to PMs.
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