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Razer Store payment issue

  • February 27, 2025
  • 1 reply
  • 14 views
S

Hi,
I’ve tried 2 times to preOrder Blade16 2025. But in both cases (Paypal and Debitcard) I received email

“YOUR ORDER WAS UNSUCCESSFUL”

Order #RZUSPP1000001874446

Order #RZUSWP1000001874486

Interesting that in both cases I had charge and then money return back on my account in 1-2 minutes. 
Can someone help with this?

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • 2998 replies
    • February 27, 2025

    Hello smartZompheat844,

    Thanks for your interest in purchasing the Razer Blade 16 (2025). I can kickstart a case to escalate concern to our Order Support Team for further assistance. Please PM with the following information so I can initiate a ticket on your behalf

    Full name: 
    Email: 
    Mobile/Phone Number: 
    Country:

    *Thread locked to curb conversation to PM.

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