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Razer Synapse Not Showing Onboard Memory Option for DeathAdder V2 X Hyperspeed

S


I recently bought the Razer DeathAdder V2 X Hyperspeed, and according to the official product description, it supports onboard memory for saving custom profiles. However, in Razer Synapse, I’m not seeing any option related to onboard memory or profile storage.

Because of this, I’m unable to save custom profiles directly to the mouse for use on other systems, which is a key feature I was expecting. I haven’t updated the mouse firmware yet—could that be the reason? Or is there something else I need to do to access onboard memory for this specific model?

Any help or suggestions would be appreciated!

Best answer by FiszPL

sharpSteelTealsystem367 wrote:
FiszPL wrote:

It has only 1 onboard profile memory so it’ll be not directly visible in Synapse.

It’ll just always use your latest profile and save settings on the mouse like DPI / Hz and simple keybinds. Be aware, that macros for eg. will not be stored, and it’s still required to have Synapse running in background.

 

Okay, so as I understand it — the mouse has only one onboard profile, and it saves the latest settings like DPI, polling rate, and simple keybindings.

Now, here's my situation:
I have two systems — one running Windows and the other Linux.

On Windows, I set up my default profile in Synapse with custom button bindings and DPI settings. Since the mouse is supposed to save those settings onboard, I expected it to carry over when I switch to my Linux system.

But that's not happening — when I use the mouse on Linux, it behaves like a fresh device. The custom key bindings are lost, and it goes back to default behavior.

So my question is:
If there's truly one onboard memory profile, why aren’t the saved changes (like button remapping and DPI) being applied when I switch to another OS like Linux?

May be a bug in Synapse then. Which version you’re using? If 3 go with 4, if 4, try 3 again.

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FiszPL
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  • April 11, 2025

It has only 1 onboard profile memory so it’ll be not directly visible in Synapse.

It’ll just always use your latest profile and save settings on the mouse like DPI / Hz and simple keybinds. Be aware, that macros for eg. will not be stored, and it’s still required to have Synapse running in background.

S
FiszPL wrote:

It has only 1 onboard profile memory so it’ll be not directly visible in Synapse.

It’ll just always use your latest profile and save settings on the mouse like DPI / Hz and simple keybinds. Be aware, that macros for eg. will not be stored, and it’s still required to have Synapse running in background.

 

Okay, so as I understand it — the mouse has only one onboard profile, and it saves the latest settings like DPI, polling rate, and simple keybindings.

Now, here's my situation:
I have two systems — one running Windows and the other Linux.

On Windows, I set up my default profile in Synapse with custom button bindings and DPI settings. Since the mouse is supposed to save those settings onboard, I expected it to carry over when I switch to my Linux system.

But that's not happening — when I use the mouse on Linux, it behaves like a fresh device. The custom key bindings are lost, and it goes back to default behavior.

So my question is:
If there's truly one onboard memory profile, why aren’t the saved changes (like button remapping and DPI) being applied when I switch to another OS like Linux?

FiszPL
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  • FiszPL
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  • 7196 replies
  • Answer
  • April 11, 2025
sharpSteelTealsystem367 wrote:
FiszPL wrote:

It has only 1 onboard profile memory so it’ll be not directly visible in Synapse.

It’ll just always use your latest profile and save settings on the mouse like DPI / Hz and simple keybinds. Be aware, that macros for eg. will not be stored, and it’s still required to have Synapse running in background.

 

Okay, so as I understand it — the mouse has only one onboard profile, and it saves the latest settings like DPI, polling rate, and simple keybindings.

Now, here's my situation:
I have two systems — one running Windows and the other Linux.

On Windows, I set up my default profile in Synapse with custom button bindings and DPI settings. Since the mouse is supposed to save those settings onboard, I expected it to carry over when I switch to my Linux system.

But that's not happening — when I use the mouse on Linux, it behaves like a fresh device. The custom key bindings are lost, and it goes back to default behavior.

So my question is:
If there's truly one onboard memory profile, why aren’t the saved changes (like button remapping and DPI) being applied when I switch to another OS like Linux?

May be a bug in Synapse then. Which version you’re using? If 3 go with 4, if 4, try 3 again.

S

Yes, it worked! The issue was that I was using Razer Synapse 4. To save onboard memory, I needed to use Razer Synapse 3 instead. Thanks a lot for your help! FiszP

 

FiszPL
1 person likes this
  • FiszPL
    FiszPL
FiszPL
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  • FiszPL
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  • April 14, 2025

​@Razer.Ten ​@Razer.Speedcr0ss ​@Razer.Aero - could you pass this issue to the software team Synapse 4 (beta aka. stable)?

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