Synapse 4 - Linked Games not working | Razer Insider
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Question

Synapse 4 - Linked Games not working

  • February 18, 2025
  • 5 replies
  • 139 views

Horog
  • Insider Mini
  • 2 replies

I can't add any games to Linked Games. The games are visible in the list (under the + button), but nothing happens when I click the "ADD" button. When I find the game (exe file) myself using "Browse", nothing happens either.

This feature is essential and if you have multiple profiles, you can't set anything up automatically!

Does anyone have the same problem?
Can anyone help?

Thank you

Operating System: Windows 11 Pro 24H2 (build: 26100.3194)
Razer Synapse: 4.0.86.2502180127
Connected hardware: Huntsman Elite, Naga Pro, Mouse Dock Chroma

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5 Replies

Terepin
  • Insider
  • 50 replies
  • February 19, 2025

It’s a known problem. There is nothing we can do about it other then wait for a fix or go back to Synapse 3.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7019 replies
  • February 19, 2025
Terepin wrote:

It’s a known problem. There is nothing we can do about it other then wait for a fix or go back to Synapse 3.

And for some peripherals it’s not possible to go back, because they’re not supported by Synapse 3.


Terepin
  • Insider
  • 50 replies
  • February 19, 2025

Sadly, yes.


h3llb0yita
  • Insider Mini
  • 1 reply
  • February 22, 2025

same here. Switch profile feature when launching Overwatch2 doesn’t work so I delete it in synapse4 (I had it before because scan games worked only 1 time when I have installed S4) and now can’t add anything ! so annoying


Horog
  • Author
  • Insider Mini
  • 2 replies
  • February 25, 2025

I solved the problem myself, Razer support didn't help me.

The problem is probably due to the transition from an older version of Synapse 3. When I installed Synapse 4, Synapse 3 was uninstalled at the beginning of the installation, but probably there is something left on the disk and inside the Razer profile from previously detected games in Synapse 3 and that is somehow conflicting.

The solution is a clean installation of Synapse 4:

  • So first migrate your settings from Synapse 3.
  • Uninstall Synapse 4, and to be safe, also other Razer software (e.g. Razer Axon).
  • Delete all directories that have the word "Razer" in the name in these folders:
    C:\Program Files
    C:\Program Files (x86)
    C:\ProgramData
    C:\Users\........\AppData\Local
  • Restart your PC
  • Install Synapse 4 (use the latest version of the installer)
  • Restart your PC
  • If the problem still persists, uninstall and reinstall Synapse 4 ..... I had to do this 4 times before I started seeing games, adding games manually and before the automatic profile switching started working.

Hopefully this will help someone solve the problem.


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