Razer Synapse 3 Profiles Disappearing/Studio Crash | Razer Insider
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Razer Synapse 3 Profiles Disappearing/Studio Crash

S
For the last 2-3 months now, Razer Synapse 3 seems to be crashing or failing after 1-2 hours from restarting the client. What happens is that all my profiles disappear and I can't use any of my keybinds, switch profiles, create new profiles, etc. I've already tried reinstalling the software, deleting everything in folders and registry, pretty much everything short of factory resetting Windows 10. I'm using Synapse 3 with Destiny Deathadder Elite and BW Chroma V2. Anyone experience this issue before? I'm willing to completely reinstall windows, but I'd rather not if I don't have to...
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5 Replies

R
Don't reinstall Windows first. Let me assist you with this. Was this working before? Have you done some updates on your computer?
S
It was working before, I want to say it started acting up once the Razer client updated with the Connect app and Studio all in one
R
I see. Can you send us the serial number of your Destiny Deathadder Elite and BlackWidow Chroma V2 through PM? Let's continue from there.
S
Just PMed you
R
Got it. Please check your Inbox.
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