Razer hammerhead bt not charging | Razer Insider
Skip to main content

Razer hammerhead bt not charging

J
I just bought my Razer hammerhead bt one week ago and todow i was trying to charging but the red lights never turned on. The percentage of the battery is 20%, it doesnt increases. I need help.
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    4 Replies

    PT.Singer
    Vanguard
    • PT.Singer
    • Jedi Master
    • 340 replies
    • June 25, 2019
    Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?
    Recommended Reading: Guidelines For Posting on Razer|Insider and Tracking Razer Orders/Shipments My opinions are NOT reflective of the opinions of the Razer, any official Razer staff, or of the great CEO himself. Mice Razer Naga Epic Chroma Razer Naga Hex v2 Razer Atheris Razer Taipan Razer DeathAdder Elite Razer DeathAdder Chroma Overwatch Edition Razer DeathAdder Chroma Deus Ex Edition Razer Basilisk Razer Naga Trinity Keyboards Razer BlackWidow Chroma Stealth Razer BlackWidow Chroma Deus Ex Edition Keypads Razer Tartarus Chroma Razer Tartarus v2 Audio Razer Hammerhead BT (on my 2nd pair) Razer Kraken Pro v2 Razer Leviathan Razer Leviathan Mini Mousepads/Mousemats Razer Goliathus Extended Overwatch Edition Razer Goliathus Extended Chroma Razer Goliathus Mobile Razer Goliathus Deus Ex Edition Razer Goliathus Control Fissure - Small Razer Goliathus Control Fissure - Medium Razer Sphex v2 Mini Bags/Pouches Razer Tactical Pro Backpack Razer Keyboard Bag Razer Headset Case Raz
    J
    • jorge9422
    • Author
    • 1 reply
    • June 25, 2019
    PT.Singer
    Do you have another micro USB cable that you can try, to see if it is the charging cable that is the issue?
    Yes i tried with another micro USB cable and it doesn't work. :/
    PT.Singer
    Vanguard
    • PT.Singer
    • Jedi Master
    • 340 replies
    • June 25, 2019
    Ok, in that case, hang tight. One of the support team like @Razer.Caziel will see this and can help you. But it will be good for them to see that you've tried another cable.
    Recommended Reading: Guidelines For Posting on Razer|Insider and Tracking Razer Orders/Shipments My opinions are NOT reflective of the opinions of the Razer, any official Razer staff, or of the great CEO himself. Mice Razer Naga Epic Chroma Razer Naga Hex v2 Razer Atheris Razer Taipan Razer DeathAdder Elite Razer DeathAdder Chroma Overwatch Edition Razer DeathAdder Chroma Deus Ex Edition Razer Basilisk Razer Naga Trinity Keyboards Razer BlackWidow Chroma Stealth Razer BlackWidow Chroma Deus Ex Edition Keypads Razer Tartarus Chroma Razer Tartarus v2 Audio Razer Hammerhead BT (on my 2nd pair) Razer Kraken Pro v2 Razer Leviathan Razer Leviathan Mini Mousepads/Mousemats Razer Goliathus Extended Overwatch Edition Razer Goliathus Extended Chroma Razer Goliathus Mobile Razer Goliathus Deus Ex Edition Razer Goliathus Control Fissure - Small Razer Goliathus Control Fissure - Medium Razer Sphex v2 Mini Bags/Pouches Razer Tactical Pro Backpack Razer Keyboard Bag Razer Headset Case Raz
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • June 26, 2019
    @PT.Singer Thanks for the mention.
    jorge9422
    Yes i tried with another micro USB cable and it doesn't work. :/
    Send me a PM with the serial number of your Hammerhead BT so I can get you squared away.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings