Mute Key and Fn + F1 not working on Razer Blade Pro | Razer Insider
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Mute Key and Fn + F1 not working on Razer Blade Pro

S
As the title says: My Mute Key and Fn + F1 are not working on Razer Blade Pro. Not sure what's the issue since they used to work fine before. Other Fn functions work fine.
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    8 Replies

    R
    Can you send me a video of this via PM?
    S
    • SiSung
    • Author
    • 4 replies
    • May 23, 2019
    Razer.Lauriat
    Can you send me a video of this via PM?
    Can I ask why? It's a key on the keyboard that doesn't work.
    R
    SiSung
    Can I ask why? It's a key on the keyboard that doesn't work.
    This could be a hardware issue. I just need to get a closer look and for it to be properly documented as well. Is it okay?
    S
    • SiSung
    • Author
    • 4 replies
    • May 28, 2019
    Razer.Lauriat
    This could be a hardware issue. I just need to get a closer look and for it to be properly documented as well. Is it okay?
    I don't think it's a hardware problem. The fn + F1 is working now but the mute key on the top right worked for a bit just now and stopped afterwards.
    R
    SiSung
    I don't think it's a hardware problem. The fn + F1 is working now but the mute key on the top right worked for a bit just now and stopped afterwards.
    I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?
    S
    • SiSung
    • Author
    • 4 replies
    • May 30, 2019
    Razer.Lauriat
    I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?
    I think the only main changes that happened were Windows updates. What's really interesting though is that the mute keys works fine right after starting the laptop however after a few seconds it stops working!
    S
    • SiSung
    • Author
    • 4 replies
    • May 30, 2019
    Razer.Lauriat
    I see. Did you make some changes with your PC prior to this? Have you tried updating/reinstalling drivers?
    Also which drivers should I update or reinstall?
    R
    SiSung
    Also which drivers should I update or reinstall?
    Let me check on it. Can you send me your Blade Pro's serial number via PM?
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