How to contact Razer support in EU | Razer Insider
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How to contact Razer support in EU

  • May 25, 2021
  • 1 reply
  • 101 views
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Hello! Last week I received my order from Razer and I knew I wanted to return it because I decided to get the Huntsman V2 instead of the Blackwidow after I already made the purchase. I am trying to contact customer support for the return information but I cant get in reach with anyone, I sent in a support ticket and haven't heard back from them. I tried calling the Europe office (The one in Germany according to the website) and no one answers while the second phone number doesn't even ring. I am getting worried the time for the refund of 2 weeks will run out before i get in touch with anyone. What can I do?
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    • Nour.Kaf
    • Author
    • 1 reply
    • May 25, 2021
    UPDATE: My issue was finally resolved when i found this link to their live chat customer support. They were great and were able to help me quickly. https://mysupport.razer.com/app/chat/prechat/region/eu
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