Hello
I just bought a brand new kraken x for console and when i use my activation code for 7.1 surround system it doens't accept it and it says that the license code is invalid. What can i do to fix it?
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We are getting many Insider threads where the product registration and activation code is invalid or does not work.
Check the followings as you go
If the issue is with the activation code, but you have a valid S/N, P/N or activation code of your headset, contact the RAZER Support by clicking here, and click "Contact Support".
Or send a Personnel Message to 2 of the RAZER supports I know
@Razer.Caziel
@Razer.Speedcr0ss
Just a reminder, 7.1 Surround Sound is currently available on 4 headsets
Check the followings as you go
- Use US keyboard layout, rather than UK or other English keyboard layout
- Double confirm your letters and number
Do not get characters and numbers mixed as per following~
'I' and 'l' (Capital I for India and lower case l for Lima), but all P/N and S/N should be in captials
'O' and '0' (Capital O for Oscar and number 0)
- If P/N comes as 'RZ', try 'RC' vice versa
If the issue is with the activation code, but you have a valid S/N, P/N or activation code of your headset, contact the RAZER Support by clicking here, and click "Contact Support".
Or send a Personnel Message to 2 of the RAZER supports I know
@Razer.Caziel
@Razer.Speedcr0ss
Just a reminder, 7.1 Surround Sound is currently available on 4 headsets
@Sye_The-Vie Thanks for the mention!
@ Sivag12 Please note that the Kraken X for consoles does not come with an activation code for the 7.1 Surround Sound app. With that said, send me the serial number so I can verify the model. Let's go from there.
*Thread locked to curb the conversation to PMs.
@ Sivag12 Please note that the Kraken X for consoles does not come with an activation code for the 7.1 Surround Sound app. With that said, send me the serial number so I can verify the model. Let's go from there.
*Thread locked to curb the conversation to PMs.
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