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Barracuda X 2022 disconnecting from dongle


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  • Insider Mini
  • 7 replies
  • December 12, 2023

Have the same problem since the first minute.

 

Firmware is up to date. The automatic shutdown is set to “Never” in the mobile app.

 

The headset keeps switching off 20 secs after there is anything played in it without hearing the female voice that says “Power off”. It also switches off when I quit a game (close the app) and go to Chrome for example. 

 

The headset is connected to the PC via the extender cable that came with it to a USB 3.0 port. I have no external hdd connected to the PC.

 

I use Windows 11 Pro. Also I had to disable all my output sound devices, because every time the headset switches off by itself the default output device goes to the next one in the list.


  • Insider Mini
  • 2 replies
  • December 14, 2023

Anyone found a solution to this? Mine only has a disconnection issue when playing PUBG. All other games and applications are fine. 

 

I applied the recent update to the headset but still same issue.


same issue it shutoff the headset if they not playing any sound on the headset.


  • Insider Mini
  • 7 replies
  • December 29, 2023

Tried with Razer Support, but they kept sending me templated emails and ofc didn’t help at all. Obviously they also have no idea how to fix that problem, which is kinda idiotic. I’m so sad that they make such a nice headset but can’t make it work properly. Hope they will release a firmware update with a fix ASAP!


I am using now on a bluetooth connection, i dont see any issue now on a headset automatically shutting off when no sounds detected. Running on windows 11 pro.


guys,

 

my headset was shutting off while playing pubg.. i bought a new computer and its not happening anymore (really weird)  

try updating your bios and audio drivers on intell.

 


Neugocho
  • Insider Mini
  • 4 replies
  • February 16, 2024

Same problem here 2024

I have not been able to find a solution, the only thing that prevents it from turning off/disconnecting in my case is to keep something always playing, for example music. 


  • 2 replies
  • February 18, 2024

Dear gaming geeks the issue with the infamous pair of razer barracuda 2022, is likewise nonother than the renowned frequency ,you know ,it says right on the box about it (2.4hz) ,your pc might spit some frequencies here and there that will cause either stutters and crackling in your headphones wich might be unpleasant but ,something interesting about frequencies is the heat, kinda weird to hear but yeah its true basically when the temperature increases, the wavelength of the electromagnetic radiation emitted by the electron decreases, on short when the higer the temperature the higher the frequency. As a problem solver I suggest keep your pc well cooled and keep the dongle away from heat and frequencies as i may say here as always im pleased to help you all ,if the problem persists i suggest updating the bios and maybe update your drivers and check of any other outdated apps in the background that might eat up your pc in time , farewell geeks hope the solution fixed your problem if not dont blame me :).

with all due respect,

Zara.


Bladan83
  • Insider Mini
  • 6 replies
  • February 26, 2024

same problem with dongle!

I found three different type of issue:

1- randomly when I turn on the headset i can hear a cracking noise and i can’t hear PC audio. I can solve this switching Windows spatial audio on\off. This somethimes it works for all my game session (or wathever I’m doing) somtehtimes not, i.e. after i finish to whach a video the cracking starts again  and i need to switch on\off spatial audio to continue to hear.

2- headset lost connection with dongle and I can hear the voice “pairing” but never pair till i plug off and plug in the dongle

3- headset turns off

more in general issues 2 and 3 are more rare and usually happens after issue 1.

Till now never happen that these issues coming when there is audio on headphone. 

As workaround I start a music and after that turn on the headset… seems to work since now...

I hope that these info helps to solve the problem in the next fw update!

 

Note: my headset is barracuda x 2022 fw v1.6.0_r1 stock

I never use bluethot mode


  • 2 replies
  • February 26, 2024
AlexBRK wrote:

Dear gaming geeks the issue with the infamous pair of razer barracuda 2022, is likewise nonother than the renowned frequency ,you know ,it says right on the box about it (2.4hz) ,your pc might spit some frequencies here and there that will cause either stutters and crackling in your headphones wich might be unpleasant but ,something interesting about frequencies is the heat, kinda weird to hear but yeah its true basically when the temperature increases, the wavelength of the electromagnetic radiation emitted by the electron decreases, on short when the higer the temperature the higher the frequency. As a problem solver I suggest keep your pc well cooled and keep the dongle away from heat and frequencies as i may say here as always im pleased to help you all ,if the problem persists i suggest updating the bios and maybe update your drivers and check of any other outdated apps in the background that might eat up your pc in time , farewell geeks hope the solution fixed your problem if not dont blame me :).

 


Neugocho
  • Insider Mini
  • 4 replies
  • February 26, 2024

I am coming back to comment on something that seems to have solved my problem.

I actually did several things:

1- Delete completly sorround sound on my pc.

2- I deleted the barracuda drivers in the device manager.

3- I re-installed the barracuda drivers (they are the automatic ones when you connect the dongle).

4- I reinstalled sorround sound

5- Do not change any of the devices that are installed, do not disable microphones or anything else, leave them there and just do not use them.

6- I changed the usb port of the dongle.

3- I put the emitter literally in front of me next to the keyboard using the extension cable.

This partially solved my problem

Now it keeps turning off but when I put something to play it turns on after a second.

(sometimes it stays on low volume and I have to turn the volume up and down in Windows and it fixes it).

I hope this helps.


MrPolishJoker

What If NVIDIA Audio Has SomeThing To Do With That Issue 🤔 I Changed Now In 7.1 SurRound Sound My HeadSet To Speakers And The HeadSet Just DisAppeared lol. ReInstall Changed Nothing, AlThough Windows Audio Service Was ReStarted On New Installation. I UnPlugged The Dongle And Plugged It Again, But Now HeadSet Think That It’s Connected To PC 🤣Even HUD Comes Up, But No Audio 🤷‍♂️ WTF


Bladan83
  • Insider Mini
  • 6 replies
  • April 5, 2024
Neugocho wrote:

I am coming back to comment on something that seems to have solved my problem.

I actually did several things:

1- Delete completly sorround sound on my pc.

2- I deleted the barracuda drivers in the device manager.

3- I re-installed the barracuda drivers (they are the automatic ones when you connect the dongle).

4- I reinstalled sorround sound

5- Do not change any of the devices that are installed, do not disable microphones or anything else, leave them there and just do not use them.

6- I changed the usb port of the dongle.

3- I put the emitter literally in front of me next to the keyboard using the extension cable.

This partially solved my problem

Now it keeps turning off but when I put something to play it turns on after a second.

(sometimes it stays on low volume and I have to turn the volume up and down in Windows and it fixes it).

I hope this helps.

I followed steps 1, 2, 3, and 4, and the problem seems to have disappeared. I think that the drivers for surround sound may be causing some interference with the proper functionality.

 


techSeaGreenPERIDOT164

Updating the chipset driver was the solution for me.


  • Insider Mini
  • 7 replies
  • April 18, 2024
Neugocho wrote:

I am coming back to comment on something that seems to have solved my problem.

I actually did several things:

1- Delete completly sorround sound on my pc.

2- I deleted the barracuda drivers in the device manager.

3- I re-installed the barracuda drivers (they are the automatic ones when you connect the dongle).

4- I reinstalled sorround sound

5- Do not change any of the devices that are installed, do not disable microphones or anything else, leave them there and just do not use them.

6- I changed the usb port of the dongle.

3- I put the emitter literally in front of me next to the keyboard using the extension cable.

This partially solved my problem

Now it keeps turning off but when I put something to play it turns on after a second.

(sometimes it stays on low volume and I have to turn the volume up and down in Windows and it fixes it).

I hope this helps.

what’s “sorround sound”???


Bladan83
  • Insider Mini
  • 6 replies
  • April 19, 2024

I mean the application for 7.1


Had the same problem. When the headphones were turned on, they were either not detected by the system, or started working and turned off after 10 seconds.
Updated to driver version 1.7 - did not help.
Initially, the Razer software was not installed, so I went through all the points that Bladan83 wrote - it didn’t help.

In the device manager I saw that some USB controller was incorrectly identified. I decided to rearrange the USB-A USB-C wire at another time and it helped!

I have a Lenovo Ideapad Gaming 3 16arh7 laptop USB-A USB-c wire was connected to port 3.2. moved it to the USB-C port on which a splitter for 4 ports 2.0 is installed

Perhaps the problem lay with the USB-A USB-C cable itself, but I don't understand why


Neugocho
  • Insider Mini
  • 4 replies
  • August 17, 2024

 

I found a solution and made a video, it is in Spanish but it has automatic subtitles. I hope it helps you.

 

 


alleyVividYellowretro705
nubpotato wrote:

I’ve noticed similar problems with my Barracuda X 2022 headset too.

 

I think I’m actually experience two separate issues:

  1. Headset shuts off for no reason in the middle of use.  IT’s happened to me multiple times In middle of gaming session or work meeting. I don’t think it’s related to idle timeout as someone else suggested, because for 15min idle timeouts I would typically get a “POWER OFF” announcement from the headset. But when this happens, the headset just shuts off and I stop hearing anything, and I have to press power button to start it again. It doesn’t happen everyday, but when it always happens when it’s during a crucial time 
     
  2. PC stops detecting headset, can no longer select Barracuda in sound devices even though headset is turned on. Usually happens when I restart my PC from sleep. I need to unplug and re-plug the dongle for the headset to show up again in my sound devices.  Each time this happens, my mic volume and other settings get reset so I need to go back into settings to re-adjust everything.

    This issues seems to happen regardless whether I’m using USB-A to USB-C extension or just directly plugging into my PC’s USB-C slot.
     

Both issues are quite annoying. Hoping there is some firmware update to fix these, but I might have to shop for another wireless headset soon, which is disappointing since I just bought this 2 months ago. 

Issue number 1 :                         Hello 👋. I've experienced the same issue, but all you need to do is download the razer app and connect the headset and go to settings then change standby setting from 15 minutes to never.


Neugocho
  • Insider Mini
  • 4 replies
  • October 18, 2024

I found a solution and made a video, it is in Spanish but it has automatic subtitles. I hope it helps you (Update).

 

https://youtu.be/01eReNdlqG0?si=2AFgTq_H5cNW02yO

 


miXL520
  • Insider Mini
  • 1 reply
  • November 12, 2024

I use Barracuda X 2022 with dongle(radio) on PC. All were good first half year. Now I have problem:

I watch video youtube in browser. Then I pause video. After 5-10 seconds headphones are turning off(((

Now I reinstall surround 7.1 and install Synapse 4 instead of v3.

 


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