Barracuda X 2022 disconnecting from dongle | Razer Insider
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Barracuda X 2022 disconnecting from dongle

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bizRoyalPurpleGARNET945

same problem to me, any solutions?

 

P

Same problem….

X
Userlevel 1

Guys, has anyone been able to beat the loss of communication? Or just return them to the store?

No. I kept them. It happens like 1-2 times per day now and i have to turn them off, disconnect and reconnect the dongle and turn the headphones back on and the sound comes back. This whole process usually takes around 15-20 sec. Had another pair before which was worse and i returned it and got another one. But i think all have the same issue.

M

Guys, has anyone been able to beat the loss of communication? Or just return them to the store?

A

same exact thing is happening. to me. i got the raser barracuda x and it just kept disconnecting from the dongle. got like 3 replacements but kept happening. even bought the barracuda and same thing happens. only thing that stops it is using bluetooth but it has a delay which is annoying when gaming. razer needs to fix their trash products tbh

A

😂我今天打PUBG也出现了这样的问题，我使用的是2.4G无线接收器，今天游戏的时候突然没有声音，我赶紧拔插了2.4G无线接收器并按电源重启，才解决的。然后过后不久又遇到了一次。

TanAMBERawesome217

i just bought the razer barracuda and they only work well by using the audio jack ports if i use the dongle it loses connectivity and the mic sounds AWFUL any fix for that or should i just return them and buy some other headphones

 

AlonDohan5

This was my second pair that I have replace but still there is a connection problem and the headphones keep disconnect and reconnect all the time!!

can I do anything with that? I star thinking maybe the problem is in the usb ports on the motherboard/pc case.

M

I got the same problem with my brand barracuda x 2022. 

I need to restart the headset once it happens and after that there is no problem. It feels like it needs a firmware update or something

N

(...)Hoping there is some firmware update to fix these, but I might have to shop for another wireless headset soon, which is disappointing since I just bought this 2 months ago. 

 

So far there was no update for Barracuda X 2022 and there is no way to update it at all. Update software for non-2022 version of Barracuda X doesn’t work with 2022. I guess it will not change since this problem is quite popular and Razer doesn’t do anything about it.

I got a solution for this tho. I got new PC and headset works flawlessly for more than a month now.

D

I am having the exact same issue with the dongle going to sleep and needing to re plug it to add to sound devices. Headphones 2 weeks old.

nubpotato

I’ve noticed similar problems with my Barracuda X 2022 headset too.

 

I think I’m actually experience two separate issues:

  1. Headset shuts off for no reason in the middle of use.  IT’s happened to me multiple times In middle of gaming session or work meeting. I don’t think it’s related to idle timeout as someone else suggested, because for 15min idle timeouts I would typically get a “POWER OFF” announcement from the headset. But when this happens, the headset just shuts off and I stop hearing anything, and I have to press power button to start it again. It doesn’t happen everyday, but when it always happens when it’s during a crucial time 
     
  2. PC stops detecting headset, can no longer select Barracuda in sound devices even though headset is turned on. Usually happens when I restart my PC from sleep. I need to unplug and re-plug the dongle for the headset to show up again in my sound devices.  Each time this happens, my mic volume and other settings get reset so I need to go back into settings to re-adjust everything.

    This issues seems to happen regardless whether I’m using USB-A to USB-C extension or just directly plugging into my PC’s USB-C slot.
     

Both issues are quite annoying. Hoping there is some firmware update to fix these, but I might have to shop for another wireless headset soon, which is disappointing since I just bought this 2 months ago. 

N

MAN, i have exactly the same problem while playing PUBG! it sometimes happens after like an hour of playing and next time it can be in next 15min, it’s SO random.
It doesn’t appear when im connected to my phone via Bluetooth tho. I can listen to the music for hours with my phone. It only happens with dongle connected to PC with USB-A to USB-C HUB that Razer delivered with headset.


I’ve watched this video above and tried the solution but it did not work, it’s not the USB 3.0 interference.

​​​​​​​I will try the Razer Audio thing but i guess it won’t help me.

X
Userlevel 1

Try installing Razer Audio on your phone,  connect it via Bluetooth and change Stand-By mode from 15 minutes to never. For me it worked as I have this pair of headphones for like 3 days and first 2 days they’ve disconnected many times.

Thank you, but i already did that and it didn’t help.

D

Try installing Razer Audio on your phone,  connect it via Bluetooth and change Stand-By mode from 15 minutes to never. For me it worked as I have this pair of headphones for like 3 days and first 2 days they’ve disconnected many times.

F

Hi @xTensai . I having completely the same issue as you describe and not found any solution. ​One of my worst purchases. If any one knows how to solve this issue - please, let us know. I found alot topics about same issue in internet and looks like there is no working solution

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