Barracuda X 2022 disconnecting from dongle | Razer Insider
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Barracuda X 2022 disconnecting from dongle

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D

Try installing Razer Audio on your phone,  connect it via Bluetooth and change Stand-By mode from 15 minutes to never. For me it worked as I have this pair of headphones for like 3 days and first 2 days they’ve disconnected many times.

AlonDohan5

This was my second pair that I have replace but still there is a connection problem and the headphones keep disconnect and reconnect all the time!!

can I do anything with that? I star thinking maybe the problem is in the usb ports on the motherboard/pc case.

X
Userlevel 1

Try installing Razer Audio on your phone,  connect it via Bluetooth and change Stand-By mode from 15 minutes to never. For me it worked as I have this pair of headphones for like 3 days and first 2 days they’ve disconnected many times.

Thank you, but i already did that and it didn’t help.

P

 

let’s make some survey (while razer ignores the problem).

Does anyone faces the disconnection while playing PUBG? Or other games too?

do you use SteelSeries GG?

My answers are: yes, no, yes

N

(...)Hoping there is some firmware update to fix these, but I might have to shop for another wireless headset soon, which is disappointing since I just bought this 2 months ago. 

 

So far there was no update for Barracuda X 2022 and there is no way to update it at all. Update software for non-2022 version of Barracuda X doesn’t work with 2022. I guess it will not change since this problem is quite popular and Razer doesn’t do anything about it.

I got a solution for this tho. I got new PC and headset works flawlessly for more than a month now.

bizRoyalPurpleGARNET945

same problem to me, any solutions?

 

M

I got the same problem with my brand barracuda x 2022. 

I need to restart the headset once it happens and after that there is no problem. It feels like it needs a firmware update or something

A

Dear gaming geeks the issue with the infamous pair of razer barracuda 2022, is likewise nonother than the renowned frequency ,you know ,it says right on the box about it (2.4hz) ,your pc might spit some frequencies here and there that will cause either stutters and crackling in your headphones wich might be unpleasant but ,something interesting about frequencies is the heat, kinda weird to hear but yeah its true basically when the temperature increases, the wavelength of the electromagnetic radiation emitted by the electron decreases, on short when the higer the temperature the higher the frequency. As a problem solver I suggest keep your pc well cooled and keep the dongle away from heat and frequencies as i may say here as always im pleased to help you all ,if the problem persists i suggest updating the bios and maybe update your drivers and check of any other outdated apps in the background that might eat up your pc in time , farewell geeks hope the solution fixed your problem if not dont blame me :).

with all due respect,

Zara.

With all due respect. Zara
P

same issue it shutoff the headset if they not playing any sound on the headset.

M

anyone have find a solution for it? my headset still stopping working when playing pubg

M

guys,

 

my headset was shutting off while playing pubg.. i bought a new computer and its not happening anymore (really weird)  

try updating your bios and audio drivers on intell.

 

M

Guys, has anyone been able to beat the loss of communication? Or just return them to the store?

techSeaGreenPERIDOT164

Updating the chipset driver was the solution for me.

A

same exact thing is happening. to me. i got the raser barracuda x and it just kept disconnecting from the dongle. got like 3 replacements but kept happening. even bought the barracuda and same thing happens. only thing that stops it is using bluetooth but it has a delay which is annoying when gaming. razer needs to fix their trash products tbh

ccfung417

Same problem. Tried to connect with usb2.0 extend cable, disable and separate with usb3.0 port, disable all the audio output devices. Still can’t fix it. Seems it’s not the interference problem. Just using 3.5 jack for gaming now. When will Razer update the drivers or firmware

Bladan83

same problem with dongle!

I found three different type of issue:

1- randomly when I turn on the headset i can hear a cracking noise and i can’t hear PC audio. I can solve this switching Windows spatial audio on\off. This somethimes it works for all my game session (or wathever I’m doing) somtehtimes not, i.e. after i finish to whach a video the cracking starts again  and i need to switch on\off spatial audio to continue to hear.

2- headset lost connection with dongle and I can hear the voice “pairing” but never pair till i plug off and plug in the dongle

3- headset turns off

more in general issues 2 and 3 are more rare and usually happens after issue 1.

Till now never happen that these issues coming when there is audio on headphone. 

As workaround I start a music and after that turn on the headset… seems to work since now...

I hope that these info helps to solve the problem in the next fw update!

 

Note: my headset is barracuda x 2022 fw v1.6.0_r1 stock

I never use bluethot mode

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