Audio

Hi my Ultimate's have developed a crackling and distortation sound as of yesterday. The sound was perfect before this. I have not installed any new programmes on the PC . Could you please advise me how to fix this issue. Thanks in advance.

Hello. I just bought the Razer Kraken TE specifically to play with surround sound on The last of us 2. But now when i have connected the headphones i only get the "2.0 stereo headphones" option in audio options. How do i get surround?.

Hi there. I recently purchased a pair of Razer Kraken Tournament Headphones. After setting them up according to the instruction manual, I encountered an issue with Discord. If I'm using Synapse 3, Origin games disable my Discord functions. I am no longer able to hear anyone in the call, and my mic no longer picks up any sound. The only way to fix it is to Alt+Tab, leave the call, and then rejoin it. However, as soon as I maximize the game, my Discord features deactivate again. Running the games in Borderless-Fullscreen or Windowed also seem to fix the problem. For now, my only true solution has been to uninstall Synapse 3 altogether, which is a big disappointment because I feel as though I'm missing out on a major feature for my new product. If anyone has encountered a similar issue, please let me know. The games I encountered the issue with: -Dead Space 3 -Star Wars: Battlefront II -Battlefield V -Apex Legends

I purchased a razer nari headset and connected them via the 3.5mm cable to my xbox one x controller but no sound is heard. It works well on the nintendo switch, cell phone and pc. Does anyone know what happens and how to solve it?

Hello, i bought a second hand razer headset and im trying to activate 7.1 virtual surround and the problem is that i don't have the activation code. I read that i should of received it when i created my razer account or smth but i ain't got it ! Please help me PS: my headset is the razer kraken pro V1.

I'd like to use the razer kraken headset output coming from my monitor jack and the microphone input into the back of my pc which is on the floor and not near the monitor. I have various consoles connected to the same monitor which is why I have the razer headset connected to the monitor but I only use the mic on pc. The y splitter cable isn't long enough in regards to the input of the microphone and headphones. the point where it splits is too short for me. Any suggestions on what i could do since i don't want to keep switching my headset between my pc and monitor everytime i use something since the splitter with the mic and headphone isnt long enough lol my pc does have separate mic and audio jacks on both the front and back. tldr: i want to use my mic on my pc and headphones in my monitor jack, cables arent long enough Thank you

My mic is working on the PC but not my PS4..... why?

Purchased the nari ultimates and they came really quickly despite current happenings, sound output is amazing, really happy with that, however, i feel like i have to shout with the mic basically in my mouth for people to hear me :slightly_sad: for a £200 mic this is not something i would expect... I am playing on xbox with other xbox players and am in an xbox party, internet is fine, im basically ontop of my xbox so connection between headset and xbox is fine, i can only conclude a bad quality mic.

Hello, my headset is driving me crazy. I sound like a robot in Discord. I was able to use Discord for about 3 months without this error, since today the error is back. I haven't changed anything and razer synapse 3 is installed in the latest version. Does anyone else have the problem?

I have recently bought a NARI wireless headset but can not pair it to my Xbox one s is this headset compatible if so how do I connect them?

Just bought a Kraken headset to use for work. The 7.1 surround sound is awesome to listen to music with - but won't work with some of my work projects. When it's off, I hear a crackling sound on the left side. How do I fix this? Thanks!

Hi, I'm new with speaker and I bought the Razer Nommo Pro. In the Synapse software there are some audio enhancement options, THX and Dolby. I'm a completely noob and it comes to sound. The dolby is pretty straight forward: I can select music, game or movie depending on what I will do. But when the THX option is better suited? What would be the difference between THX and Dolby when it comes to sound quality? Is THX better for gaming or movie? Is it better to always leave as THX or is it better to use dolby as needed? Thanks!

Hi guys! I recently bought the Razer Nommo Pro. I have the synapse installed and I'm loving it. One thing that I want to confirm is: When I go to youtube searching for "Speakers 2.1 sound test" videos, I notice that the right speaker is lounder than the left one by a good margin. The left one is working, but has a lower volume and more bass I would say (Maybe I'm wrong, not a guy who understand about this.) Is that how is it suppose to be? Or both should sound with the same volume on these tests?

I purchase a headset nari ultimate and when i full charge it till a green status appear I used but after approximatly 30 min it just when off. when I connect to razer app it show the battery is almost 70% . the same issue happen again and again but know I notice that when i connect it to the razer app it show a bettery status in red. Is the battery damage!?

Just under a month ago i had bought a razer kraken x 7.1 USB headset. I downloaded the razer 7.1 software and then once i installed it, it would say launch and when i launch it, it doesn't open. i checked in task manager and many razer processes were being run, help pls!

my surround sound 7.1 app and synapse and cortex both won't launch they just open for a millisecond and then close, please help

Needing a decent headset for overwatch, apex legends, valorant etc with a good clear mic with green/pink splitter about mid price range. TIA

Hello, Both sides of my Destiny 2 headset have the vinyl(?) siding on the ear pieces wearing away. Are these able to replaced? Looking at the Razer store, the "Kraken" sets look similar to the pads on mine, but I'm not certain if they're same. Some good advice would be most appreciated. Thank you.

I’ve been struggling to find this part for my laptop. I don’t know if Razer does any in house repairs or anything like that, but I’d rather try and do this myself anyways. I have a 2018 Razer Blade 15 and the LCD ribbon cable (I’m pretty sure that’s what the cable is) that’s exposed in between the display and keyboard has a little tear in it. I don’t know how it happened but it’s now a problem I have to deal with. If anyone can give me advice on where to find this part or who I can just send it to get it fixed, I’d appreciate it so so much. Thank you for your time and hope you all are safe.

Gostaria de saber se ao compra Razer Kraken Essential ou outro produto ganha um código de ativação para usar no aplicativo THX ou 7.1.

PLEASE HELP ME GUYS

Ended up getting the Tournament Kraken for Console on accident, but don't particularly want to get rid of it because it is black/blue vs all black or green. Was wondering if any decently priced Jack to USB converters off of amazon would work for the headset as my front panel audio is broken/faulty and when plugging in the headset the mic just crackles/makes static noise. Other USB devices have worked just fine and currently I'm using my mobo's audio inputs so it doesn't actually register the headset in synapse and the mic is by default very low on input volume, which is the only issue for me so far.

Hello everyone! I currently have the Razer Kraken 7.1 V2 and was considering upgrading to a newer headset. The wired versions look like the cable isn't long enough for my current setup and wireless doesn't seem to great, as I don't want to have to swap out the batteries all the time. Would anyone have any recommendations on a good headset.

Hello people out there, is there an option to get the Razer speedflex cable for the Razer Viper Ultimate as a spare part? I already was on the Razer care site. Have a good day, Mark

first of all Hello, I have a razer tiamat 2.2 v2 headset that also writes in stereo, but the headset works in mono and competitive games are also quite challenging . how I'll fix it . thanks for your help .