Nari Ultimate Mic Issue fixed | Razer Insider

Nari Ultimate Mic Issue fixed

  • 22 November 2018
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try that, didn't got any sound but turn on sidetone and hear very clrear mic but then look at windows sound if i'm getting any green bars but nothing, then sidetone stop getting anything i need now to set sidetone very high to get any sound but still i can hear soemthing coming from the mic
Userlevel 7
tennis4two
try that, didn't got any sound but turn on sidetone and hear very clrear mic but then look at windows sound if i'm getting any green bars but nothing, then sidetone stop getting anything i need now to set sidetone very high to get any sound but still i can hear soemthing coming from the mic

Side buttons are only for games or apps that have own volume level but some time they change the volume/mic level in windows. Look at windows device mixer what volume of mic is set.
what you mean by windows device mixer?
under the open volume mixer only shows thing to get audio out, but mic is different input and any ways i have 2 more mics connected that even if they don't get set as default you see the green bars going up, but not in the nari mic even if you put it as default, as far i have seen and try, looks there is a problem whit the gain input the mic gets i don't know if the problem is on windows, synapse or in the headset but the worst is not seeing anyone from razer saying anything to us the customers on their own forums.
yea checked those all set to max, I returning the unit anyways and buy another brand is just a shame since i like the looks and they actually sound really good on top of that i don't even use the mic on the headset but is just annoying paying 150 pounds and having them not working after couple weeks.
This is what worked for me:
I have Realtek HD Audio Manager, and it detected the Nari as one device instead of two.
So the headphone audio would work, but the microphone would not pick up AT ALL.
What I did was open the Realtek HD Audio Manager, and I went to "Device Advanced Settings" (The little cogwheel on the top right corner) And checked the boxes that said "Make front and rear output devices playback two different audio streams simultaneously" and "Separate all input jacks as independent input devices."

This issue bothered me so much that I was considering returning them, so I wanted to share in case someone else has the same problem with Realtek HD Audio Manager and the Razer Nari.
Userlevel 1
Good call, will look into.
Coldleader77044
so i bought the nari ultimate and apparently my mic doesn't work at all i can't use it in discord or steam so im not sure if the headset is messed up or what the deal is

me 2
same problem .-. why the hell this problem exist for so long i have no idea how to fix it
I did write to the support, and the only Thing they gave me was some easy troubleshoting.. Like have to tired diffrent cables, have you tried update synapse.. All the main Thing you will do if something not works proberly. But this didn't help at all. Every time i spoke om chat on xbox one, there was an echo in the mic, that my friends could hear everytime i spoke or they talked, real fustrating problem. I didn't find a resulotion so I've returned the headset to the store and got ny money back.
Yikes just got my ultimate with my Blade 15 and can’t get mic to work in discord. Guess this thread tells me I should return it
Userlevel 7
uncle_farkus
Yikes just got my ultimate with my Blade 15 and can’t get mic to work in discord. Guess this thread tells me I should return it

First cheack if you can on another pc if the issue also appear if not you can try to remove all razer softwere from pc then remove razer folders in appdata and programfiles then go to windows device menager and remove headset reboot pc and download new freash installer for synapse 3. Install softwere and connect headset everything should configure next you can cheack mic tab in synapse to make sure is on and go to windows sound device menager and select recording devices tab and set there mic for nari as default device next thing is click properthies on nari mic and go to last tab where you can change mic recording quality and set from crap to cd or dvd quality. When you do everything reboot pc and cheack if everything is working fine.
same here, everyone can hear what is playing on my pc in the discord
just got my nari headsets and i got no microphone input , any assistance please , i have tried basically everything what was on the forum and still got no where.
I have always been an avid fan of Razer but I think I am done with them. I bought a Razer Nari Ultimate about 6 months ago and now I am getting complaints that I sound like a robot. I've tried everything in this thread to no avail. I am sick and tired of crap Razer products. I spent like 200 bucks on this damn headset. I shouldn't have to spend weeks troubleshooting it.... I plug in a 4 year old Corsair headset and right away everything just works like it should.

Yours Truly,
A fed up customer
https://support.razer.com/gaming-headsets-and-audio/razer-nari/ DOWNLOAD firmware update. FIXed issues for me!
I have exactly the same problem, it's shit for 200 euros
:wink_::wink_::wink_:
last product since razer never again
I will try the firmware update, but I had the same issues with my Logitech headset last week, so it doesn't seem to be a Razer issue
Userlevel 7
tennis4two
having the same problem here, i had it working until today, new update just mess with the ones that where working.
only way i can see mic hardware still working is throw synapse under the option sidenote on, other wise windows not detecting it. I guess i'm gonna go for a refund and for for another product from a more reliably company.
(talked with tech support is just a waste of time...)

What in the everloving Hell is your PFP?
Hi everyone, this may be the solution for some people, in my case i completely forgot that I had the microphone disabled for Windows applications, check inside the privacy settings of the microphone if it is active.

I have the same problem in Discord, I can not raise much volume or THX activated the mic is activated and everyone listens to the game, in the same way when I click (membrane) the truth is heard very good mic but I think it has a too high sencibility and everything is heard, try to lower the microphone perception nothing works, medium what works is to lower the main sound

Zulucrit
This is what worked for me:
I have Realtek HD Audio Manager, and it detected the Nari as one device instead of two.
So the headphone audio would work, but the microphone would not pick up AT ALL.
What I did was open the Realtek HD Audio Manager, and I went to "Device Advanced Settings" (The little cogwheel on the top right corner) And checked the boxes that said "Make front and rear output devices playback two different audio streams simultaneously" and "Separate all input jacks as independent input devices."

This issue bothered me so much that I was considering returning them, so I wanted to share in case someone else has the same problem with Realtek HD Audio Manager and the Razer Nari.

I have the same problem,just help.
Make sure you have the right Razer Synapse 3: https://www.razer.com/synapse-3
I have the regular Nari and my friends on Discord can hear everything on my PC unless I have my headphones volume low, don't know how to fix this I was wondering getting the Ultimate but I don't know anymore with this thread lol
tennis4two
having the same problem here, i had it working until today, new update just mess with the ones that where working.
only way i can see mic hardware still working is throw synapse under the option sidenote on, other wise windows not detecting it. I guess i'm gonna go for a refund and for for another product from a more reliably company.
(talked with tech support is just a waste of time...)


i had the same problem too after the update. Went to the synapse app , under the mic option just add a profile and it worked for me.
My Razer Nari Ultimate mic keeps detecting my audio. This is whenever I'm using discord. For example, if I'm watching a video or playing a game and I'm in a discord call my friends can hear my audio. Please help I've tried everything I could. From setting everything to default, deleting razer sydnaps, decreasing my mic volume very low, to the point of returning it on amazon and getting another one. Help 😥. Its really annoying.