[SUPPORT VIDEO] How to Fix a Razer Headset with No Audio or Sound | Razer Insider
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[SUPPORT VIDEO] How to Fix a Razer Headset with No Audio or Sound


dekades
https://www.youtube.com/watch?v=ATdDlpTux50


A Razer headset with no sound, poor audio, or uneven balance might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance (razer.com)

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.
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20 Replies

Another really helpful guide and for a problem that is quite common I'd say.

JETventureBurntUmber522
Another helpful video. Keep up the great work

Natachat90
Vanguard
  • Vanguard
  • 530 replies
  • September 15, 2021
Hello friends,

Thanks Razer Support for this new tutorial.

  • 343 replies
  • September 16, 2021
I experience this issue but in different story

magictim
  • Insider
  • 484 replies
  • September 16, 2021
Wire headset with only USB-A connection are often experience this

  • Insider Mini
  • 363 replies
  • September 16, 2021
Re-start is always the best solution

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 6291 replies
  • September 16, 2021
There should be a new video - how to properly set mic volume.
Because it's another support video when it's overboosted and it's bad to listen to 😜

  • Insider
  • 410 replies
  • September 16, 2021
this is helpful to the new members of the razer cult!

FaezzulFarhan
Another good and helpful video ! Keep it up RAZER !

SpanishReddatahead357
Checking the system volume settings could have been the first. It is a surprisingly common issue.

aiyionman
  • Insider
  • 497 replies
  • September 17, 2021
Nice video support

I.Nix
  • Insider Mini
  • 488 replies
  • September 17, 2021
hope it never happens to me, another helpfull video thank you

  • 0 replies
  • September 18, 2021
FiszPL
There should be a new video - how to properly set mic volume.
Because it's another support video when it's overboosted and it's bad to listen to 😜

I must say you have a very nice way of providing constructive criticism. Making it funny xD.

Thank you Razer for the wonder support video. Keep this going, it helps us alot!

another good support video

cero30A
  • Insider Mini
  • 21 replies
  • September 19, 2021
Dekades

https://www.youtube.com/watch?v=ATdDlpTux50


A Razer headset with no sound, poor audio, or uneven balance might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance (razer.com)

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.


Very helpful since I just bought a Razer Blade 15 Base Model with RTX2070 and a gaming peripherals Razer Cynosa and Razer Viper mini

Restart the PC do help in connecting the headset

AlphaTay
  • Insider
  • 523 replies
  • September 22, 2021
i think i heard something

Surf
Vanguard
  • Vanguard
  • 722 replies
  • September 22, 2021
KUTGW!

SylvanasMage
  • Insider Mini
  • 498 replies
  • September 24, 2021
Have you tried turning it off and on again?

Kenserky
  • Insider
  • 832 replies
  • September 24, 2021
Never had this problem with any of my Razer headset (exept when I forgot to plug it...:cool_:), but I know where to look if it happens.

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