General Discussion

Hello Razer Community!My name is Jerry, and I’m new to this platform. I’m a big fan of Razer products and excited to join this community to learn, share, and connect with fellow gamers and tech enthusiasts.I’d love to hear any tips or advice for a new member. Looking forward to exploring all the cool discussions and getting to know you all!Best regards,Jerry

Hi so I've seen razer advertise on their social medio about kuromi edition items but I look on razer and I can't find them. I am from Australia is it only certain country's those released items are for? 

hi thereI lost my Razer Atheris mouse 2.4 ghz dongle. where can i get a replacement for it? i am located at Malaysia. does razer ship to asia?my serial number is : PM1747H08200675 please help meeeee

Hello! Just bought my very first gaming chair, the Enki x (kuromi edition) chair. Does anyone else own the enki x chair? If so, what are your thoughts about it? How is this chair compared to the regular enki chair? Are there any differences? 

I thought it was easy to set up, but not so much. I want to assign a text to a key combination in synapse but I can't find anywhere how to do it. 

Hola compré mi base de carga para el control de xbox del 20 aniversario pero lo puse a cargar enseguida lo deje alrededor de 5 hrs y nunca cambio el foco a blanco cuando prendí el control no estaba totalmente cargada la batería lo deje después toda la noche pero seguía igual recomiendan alguna solución?

I bought a riot cash card of 25$ to be used in league of legends RP but when I redeem it , it says that the gift card is not supported in the current region but the website mentioned that it can be used in Singapore server. 

Hi, here’s my invite code: 6d3213d373e9 Redeem it for 10 tickets and feel free to post yours below.

I only have about a month with this keyboard, and it's given me nothing but issues. Even after updating its firmware to the latest version as of 6/22/2023, and wiping out clean the Synapse 3 app and reinstalling it, multiple times, the keyboard refuses to charge. No matter what I use, either plugging it into my work machine, my personal gaming rig, or even using my phones charge adapter. I have let it sit overnight, gone to work and come back to the keyboard still nearly at 0% battery.I've seen multiple other threads here of people complaining about similar issues, and some of them haven't gotten a single reply, so I'm expecting to go through the same,I just can't believe that I paid over $270 bucks after tax for this keyboard, only to be left in the dust. I was better off buying a cheap alternative. That could've possibly help me a lot better. I'm furious that, to make matters even worse f

I need a new razer basilisk v3 cable (not a usb-typec cable, one for the mice with non-removable cables) to repair the mouse, and I tried splicing it and soldering the wires together, but I did a shitty job on the shrinkwrap and it won't insulate properly. I have all the tools I need for a full cable replacement, I just need to find a cable. I already tried to put an amazon basics cable from another mouse in there, but the connecter was too big. Please help me find a cable that I can order to get this repair done. 

I just bought this and am loving it, but i feel like it should have came with the feet that the regular v2 has to angle the speakers toward your head. I understand that it has ai tracking and all that but wouldn’t it still be better being angled? Also the rgb on it is a little disappointing and maybe angling it would make the rgb better? Any thoughts on doing this?

Hi everyone! I was wondering if anyone knows whether the Razer Kraken Multiplatform headsets have been discontinued. I tried to buy a pair on Amazon, but they weren’t available, which was strange. So, I went directly to Razer’s site and couldn’t find them there either.I’m autistic and hard of hearing, and this is the only headset I’ve found that really works for me. I’ve gone through six of them in the past five years, and I desperately need to get my hands on another one. Any help or advice would mean a lot. Thanks in advance!

Current Pod : RAZER Nommo V2Fix the current Wireless connection pod please Or Even better can i get a stand alone app for all Razer connections via the wireless pod.​​​

Seems like this might be a trend….

Can a 200 watt charger work for a 2018 advanced? I'm having tons of issues with the laptop and am guessing it it's from a 200w charger being used instead of the 230w one 

Hey I got the razer kraken X chinese version where there is no volume button .So im little confused as the kraken Light have the same conditon as mine.But i purchased a kraken X not the light one.So are the kraken X chinese version And kraken X light same? Im eager to knw

Hi I just bougth razer blackshark v2  and conected it to my pc and the pc has not detected them, I don’t know why and what can I do

Razer snyapse 3 vs 4?

Looking for a headset to gift a 9yo, they mostly play on iPad (Roblox, codm, brawl stars) and steam deck. I’m thinking of getting an adapter for headphone jack to usb c, and saw the kraken X being recommended. The Kraken V3 is also on sale at my local store 

Hi, I have the Razer Naga V2 Pro and since a week or two I can't see the battery percentage any longer in the Synapse app, super annoying! How to fix this? I already updated the software and restarted it, etc.  Thank you

I bought this headphones after one of my old pairs broke, I use the audio jack that it comes with because wireless headsets suck. So, anyway, when I’m playing a game with a friend, my mic will cut out after a certain amount of time, and I have to rejoin the discord call to fix it. I never had this issue until now, and it’s very weird. Do you have any ideas on how to fix it? For context, my headphones are a (wireless) Razer Barracuda X headset, and I use the attachable mic and the wire that comes with it to use for wired headphones. I got it for $69 or so dollars at walmart. Do you guys have any help?

How do I get razor insider rank.

Hello. I’ve been a lifelong turtle beach user. But the final straw was my 3rd pair of Stealth 700 gen 2’s ear cup ended up cracking and inevitably snapped completely off. This has happened with all 3 pairs over time. Full disclosure, I have a big fat head so I’m assuming that’s what’s causing the cracking. My question is how’s the build quality on the blackshark v2 pro. I’m really looking to move on from turtle beach. These look perfect for me in every aspect, I’m just worried about build quality. Thanks in advance

As the title suggest, my right earbud has had no sound for the past 3 days, the sensor still works though. I can play, pause, skip to the next song with it. I've tried cleaning the connections between the case and the earbud and I tried most of the resets, I haven't tried to plug it in my pc yet to see if there's anything I can do with that.I'm just lost on what to do now. Any help would be greatly appreciated.