General Discussion

QuestionRazor Naga Pro RZ01-0342The other day I had it on wireless Bluetooth and it ran out of charge. After plugging it in - it doesn’t charge.It’s been almost 2 days now with absolutely no response from the mouse. It doesn’t even get picked up as being plugged in. I’ve tried another wire too.I’ve had absolutely zero issue with it until this point. Anyone know if there is a solution for this or if I’m just dealing with a dead brick?

I paid R$88 (equivalent to U$17) to an account, which turns out was the wrong one, because previously I paid only R$5 (U$1) to another account so I could get a reward. THE PROBLEM HERE IS: the payment was successful,  but the coins I paid (in a game called “Free Fire”) were delivered to the wrong account, meaning I have the coins, but can’t use them! Is there a solution to that?? (Speaking from Brazil)

Will there be no Mercury color for the Blade 16 nor 18? It would be nice that we got at least a conformation or a release date.

When I'm running my macros it runs fine for the first 30min-1 hour then it suddenly goes in less then half speed until I stop the macro, then restart it, it works fine for way less time then the first time but goes slow after about 5-15min, reset my pc and this restarts this loop, On the previous synapse I could run macros for over 8 hours on end and it wouldn't slow down or fault until I stopped it. any ideas? 

Good Afternoon all.  Is there a way i can use On the fly macro recording without a razor keyboard? I would like to make a macro without having to have the synapse open to do so?

I purchased the original DeathAdder years ago, and regretted that after 14 months when the buttons had click bounce. I swore then i’d stick to a different company. I decided, after reading that you’d fixed the buttons, to try the Deathadder V3 , and yet again I am regretting it, now I have the “lift off” issue where it disconnects the mouse if you dare lift it at all. And also the placing of the side button is too low and the spring is way too weak. Moving the mouse left can trigger the side mouse button which is melee in FPS games.  So shooting and moving left and suddenly im punching thin air. So I have to unassign that button because its useless. SEriously Razer, isn’t it time you learnt from your mistakes ? How can there be a disconnect issue with the lift off ? THAT’S NEVER A THING PERIOD….  Last ever mouse I get from you. Logitech are more reliable.

From a quick Google search, I saw that the basilisk can save basic rgb effects and run them without the software running in the background. My question, does a static colour effect count as "basic" as that's the effect I want to use, hopefully without synapse in the background. 

Hi everyone,I'm writing this from Australia and honestly, I'm pretty disappointed.It’s already almost June and there is still no sign of the Razer Blade 18 (2025) on the official Razer Australia website – not even a product page. I reached out to Razer customer service, and to my surprise, they said they have no idea what the Razer Blade 18 2025 is. Seriously?Is this the level of product awareness and support we’re getting? I can’t believe a flagship laptop is completely MIA in the Australian market. It’s getting to the point where I’m considering buying one from the US and bringing it back myself.Is anyone else in Australia feeling the same? Do you guys think they’ll actually release it here, or are we just being ignored again?

Keyboard is not activated when pc is turned on(settings on), lights are multicolor but working. I have to go to the app to get it change the light to what i made it to be. 

i just need help with a warranty….. shouldnt be this hard..,.. 

Hi, I have a Razer Blade 16 (2025) with the RTX 5080 and I'm having issues with the keyboard lighting effects on the laptop using Synapse 4.I also have other Razer devices like the BlackWidow keyboard, Basilisk V2 mouse, and a laptop cooling pad — all three work perfectly when selecting lighting effects through Synapse. However, the built-in keyboard on the laptop doesn't respond to any effect changes; it just stays static.However, I can still adjust the brightness or turn the lighting off completely — it's just the effects that don’t change at all.Interestingly, if I control the lighting effects through Windows Dynamic Lighting instead of Synapse, it works perfectly.I've already tried restoring the PC twice and uninstalling/reinstalling Synapse, but nothing seems to fix the issue.

Halo semuanya,Saya baru-baru ini main Minecraft versi mod yang katanya punya fitur "unlimited items", dan memang seru sih, tapi saya malah nemu masalah aneh.Setiap kali saya buka inventory dengan banyak item, keyboard Razer BlackWidow saya jadi delay atau kadang tidak merespon sebentar. Padahal di game lain aman-aman aja. Apakah ini ada hubungannya sama efek visual di dalam game atau ada konfigurasi khusus di Synapse yang harus diatur?Saya sempat kumpulkan beberapa data dan catatan (termasuk setup mod, versi Minecraft, dll) di sini buat yang pengen bantu cek: 👉https://docs.google.com/document/d/1LKyQQhIzk3U2-HndciACTRK1mBfq0uT8RJDFhZ-sRUc/edit?usp=sharing... (nggak banyak tulis ulang di sini biar gak kepanjangan)Kalau ada yang pernah ngalamin hal serupa atau punya solusi, sangat saya hargai bantuannya 🙏 Apakah perlu disable lighting effect pas main Minecraft, atau ada setting performance khusus?Terima kasih sebelumnya!

Hello I’m looking at buying a Razer Blade 18 and  the configurator in the store has some wacky pricing as far as I can see - can this be correct?  so £1400 extra for 1 extra TB SSD but then £300 more for 3 extra TB? and £1700 for 32GB RAM? aside from this, any pros/cons of this machine for video editing would be much appreciated - thanks! (sorry I couldn’t find a way to contact pre-sales support with these questions)  

Has anyone else experienced their mouse peeling? Pictured:  

I just picked up a Razer USB 4 dock and I’m confused about how to get the best performance (highest refresh rate and G sync/adaptive sync) to work. I’ve got a 2023 blade 15 and can’t figure out the best way to configure it. I haven’t even picked up a new OLED because I’m not sure what I should be looking for.Any advice would be appreciated!

How do make this headset rgb setting phone or PlayStation 5

i bought deathadder essential white edition few months back and now when i play valo or minecraft and shoot or break something using the left mouse button and do a movement in keyboard at the same time , the movement happens after like 2 seconds , or its sticky and sometimes it just keep drifting in a particular direction when the keyboard key is released . is it a problem in my mouse or any other issue . 

Glad to see Razer is finally spending some time fixing the software, i have had tons of complains when it comes to Synapse 3 being slow, resource heavy and most likely very insecure but it had one key feature that is missing in Synapse 4.I like to disable auto updates from third party suppliers like Razer because i find it hard to trust the security of such companies. Its very easy for an attacker to do something like a supply chain attack on a razer server and essentially compromise all of its customers attached to their update channels.The problem is with Synapse 4 i have no ability to disable auto update. So now my computer is at the mercy of Razer not being compromised by an attacker and having it automatically send infected software to my computer.Why can't i disable automatic updates? 

I'm unsure if the dongle or the keyboard is the issue but it basically stopped working.I've tried using different computers and ports but result is the same. Is there a way to attempt to re-pair the dongle to the keyboard?Failing that, is it possible to get hold of a dongle that will pair with the board?Bluetooth isn't great for this and I suspect it's a Linux + Bluetooth issue (if you know you know) 

Razer Mousepad (Hard or Soft) what do you guys think?I’m going with the strider chroma hybrid.

Discontinued or Out of stock?I really want it 😥😔😢😭🥺☹️

لقد قمت بعملية الشحن لكن لم تصلني جواهري مع العلم ان المبلغ تم خصمه من بطاقتي لقد قمت بالعملية منذ ساعة مضت كانت تتم عملية الشحن خلال دقيقة واحدة 

Hi Friends, I have one question relating to my Account here. can anyone help ? Thanks in advance

I hate Razer's headphones. They're cheaply made and come with some pointless software that I'm forced to use. I’ve bought two pairs from Razer: the original Krakens and the Blackshark V2 Pro. The Krakens' headband broke after just 6 months, even though my head is pretty normal-sized.Now, with the Blackshark V2 Pro, after 8 months, the leather on the headband has almost completely peeled off, leaving behind this ugly yellow sponge. After about a year and a half, the volume knob became super wonky. I have to position it just right to hear from both speakers, and if I lower the volume too much, the right speaker cuts out completely.I even tried disassembling it to clean the volume control, but it didn’t help. I'm done with Razer. Never buying anything from them again. 

I found these on Amazon looking for a new headset, the V3 X USB is about 20€ cheaper, what is the difference tho ? Could not fint any.