General Discussion

Hi, I have a 2020 Blade 15. It's been great to me, but it's started swelling to the point where the screen won't even close properly. Can anyone help me figure out what replacement battery I should be buying? 

I wanna buy a 2024 or 2023 Razer Blade 14. but everybody on this subreddit says they're unreliable and have battery bloat and die. is that just an unavoidable flaw of razer's quality control, or is there anything i could do so it doesn't die in two years? 

About to pull the trigger on the razer Wolverine V3 pro, but I was wonder if you can still connect it via Bluetooth to PC or using a sync button to an xbox without that little dongle. 

This is a request!!!Please create a mouse without the ability to click on the MIDDLE BUTTON SCROLL WHEEL. When I bunnyhop(jump) in games, at the most inopportune moment this click happens and my bhop(jump) speed decreases and I fall. Make the mouse wheel only up(mwheelup) and down(mwheeldown), without pressing the middle wheel(Middle Button, It happens that in games it is registered as MOUSE3.).This is not related to any technical malfunction of the mouse, it is just my accidental physical impact on the middle button wheel.

About a week or two ago I noticed that my Basilisk Ultimate’s repeated scroll stopped working properly. Now it is very choppy and very slow. The only way to speed it up is to speed up the scroll speed in mouse properties. (Which makes regular scroll way too fast)This never used to be the case. Any idea how to fix this? Tried uninstalling the mouse. Tried to update synapse.

I can't top up

I have a serious problem with Razor Gold I purchased from store since yesterday , I purchased razor gold $500 each one is $200+$200$100 Total $500, but all is 10 Digits numbers,I having a problem of 4 missing numbers In all the cards, please I really needed a help for this 

So I have had this issue for 2-3 Months for now, i didnt mind it at the first time because i thought it might just be some dust inside of it, bought canned air and sprayed it inside the v2 pro. That did help but only for 2-3 hours and now the problem is getting worse and worse. Sometimes it just goes up and down randomly, sometimes it just does nothing when i try to scroll with it. I dont know that to do please help me if you know how to fix it. 

Recently as the nothing phones are coming out, they've reminded me of razer and the first phone I bought back then, never really knew why they stopped at the razer phone 2, but does anyone know if theyre considering making a 3rd razer phone? 

I have the razer 15 (2023) any advice for under volting ? 

Im in the market for a new mouse pad and I want one for a long term use. I saw videos on glass mouse pads and saw that razer had the atlas so i was going to get it. However i then saw the firefly v2 pro and its more of a hard plastic. Which would be better for my use? I play Apex, and overwatch mainly, but do play non competitive games. Atm my dpi is around 2k on my deathadder v3 pro so I don't know if it will effect the options. My main mouse pad is the razer gigantus v2 XXXL but it does get dirty fast after every clean. 

I would like to add my Razer Blade to the extended warranty and I keep receiving the following information:We cannot find your serial number in our database.• The serial number may have been entered incorrectly. Please check and try again.• If your product has previously been replaced under warranty, please contact customer service at for further assistance.Razer Insider seems a bit complicated to me and I'm asking for help.

I am trying to buy the Razer Kishi Ultra (UK store) for the Honkai Impact 3rd bonuses but the page will not allow me to put in my payment details, it errors out every time. I’ve tried on two separate accounts and have tried so many times but can’t get it working. I was wondering if anyone else was having this problem.  I did test if I could get to the payment page with other products and it seems to be tied to this Kishi Ultra (with bonuses) specifically but I cannot find actual customer support to ask lol  

Hi!I just bought a Razer Blade 16 RTX 4070 i9-13950, but as I see (and thought earlier) it needs some temperature decreasing. I used ThrottleStop by my previous laptops, so in this case I'd ask advices from community about optimal and stable undervolting, which units and with how many mV, max frequency of CPU cores, max turbo etc.? I use newest version of Throttle 9.6.Greetings, Mydgard

 This needs to be taken seriously. Today, August 2nd 2024, Kroger on 1751 Patrick Dr., Burlington,  KY 41005 @ 1-859 -586-4450 PULLED all the RAZER GOLD CARDS off the shelves due to problems with missing pin numbers. Razer needs to take charge and reimburse those who have been victimized by Razers neglect to recognize the problem with their product and pay the customers what they lost in purchasing their product(s).After 2 weeks and emails - from different representative s daily- they closed my case with resolving the issue of missing pin digits.  Razer has ripped me off for more than 1500.00 and doesn't even say thank you. I am seeking legal advice because proof of purchase & photos were sent. Razer refuses to neglect the problem and reimburse their customers.

This just started happening and only on one machine.I have a macro that simulates me holding left click, it’s very simple. It’s a .01s delay followed by a left mouse button down press with no up. I have always been able to play this once and it would simulate me holding the left mouse button until I clicked the mouse.All of a sudden it only plays the once now as if there is an up click.Anyone have any ideas? 

I have a blackwidow v3 and it doesn’t work when using chroma, I can use it to sign in to my computer but when chroma launches my RGB turns on but my keyboard stops working. If I uninstall chroma it works again

I have a razer asrock b550 taichi razer edition mother board, bask v3 pro, black widow v3 hyperspeed 65%, and some kind of head phone. None of these show up in RAZER synapse! Also my mother is stuck on white lights, and the fans that are in my case are stuck on white as well. I have deleted reinstalled the software for all equipment. I can't control anything on all RAZER products. Anyone have helpful ideas or suggestions would be great Thank you for you time.   

Hi, my laptop razer 15 shutdown randomly and takes awhile to boot again. This start to happen after i found out the battery is swollen, after i replaced it with a new one, the issue is not changed. I don’t think the issue came from the heat because im using a cooler below. Please help !!!

Hello, was thinking to buy Wolverine V2 Chroma version for my PC. I'm playing Steam games/Battlenet games mostly and need some extra combos. (Like Press Left+Y+D same time) i know razer doesnt have that function on back buttons, but is there way make it work via 3rd party program?

I looked on Amazon and there just isn’t much available.Has anyone found good grip tape(s) for the V3 Hyperspeed? I don’t think the V3 Pros would work as I’ve heard the Pro is much larger. 

For whatever reason my headset occasionally goes into robot mode and my entire audio starts glitching out. There is not specific reason this occurs, it is completely random. I am using 2.4 GHZ usb-c connection. I have tried using the front port of my pc and the usb c port on my motherboard directly. The headset has never been dropped or misused. Please help. What can I do to fix this? 

Hi I’m trying to decide between the following two specs and need some advice as to which may be better suited. It’ll mostly be used for MMORPG gaming (World of Warcraft) and strategy games (Battle for Middle Earth).  Option 1:Intel Core i9-14900HXWindows 11 Home16" QHD+ 240Hz OLEDGeForce RTX 408032GB 5600MHz RAM, 1TB SSD Option 2:Intel Core i9-14900HXWindows 11 Home16" Dual UHD + FHD + Mini LEDGeForce RTX 408032GB 5600MHz RAM, 2TB SSDAppreciate the advice, thanks.

Hi I living in turkey and in our country equipment price are very high (thx to taxes) and I going to buy barracuda x and v3 pro. They are going to my first wireless equipment for gaming (I already using Anker R100 TWS and Q10 but for gym not for gaming) and I playing some competetive games . Do you guys recommend Barracuda X and V3 pro ? (English is not my main language. If there is a any wrong sentence sorry for it)