General Discussion

im new and i just wanna know what razer insider is!

My DeathAdder has had issues with charging all day. I've been trying to charge my DeathAdder through micro USBs that I had. Neither of them has worked, I look at Synapse and it shows the charging animation while the percentage had not gone up at all after several hours of charging. I'm very unsure if this was caused due to the USB not being the cable supplied by Razer or anything of the sort. I have tried plugging it into both the wall and my PC and neither has changed the result.

您好，我需要帮助更改我的关联电话号码，因为我无法再访问它

我无法更改我的电话号码，因为我更改了我的号码并且不再收到 OTP，任何人都可以帮助我吗？

Bei Synapse 3 meldete sich meine Basilisk V3 X Hyperspeed ständig an und ab. Habe dann mit meiner alten Maus Synapse 4 installieren wollen, Anmeldung bei S 4 funktionierte nicht. Aber mein ID Konto öffnete sich. Am nächsten Tag nach Update ging es dann. Problem jetzt ist,  das sich bei Tartarus Pro und Huntsman V2 Tenkeyless der Buchstabe “W” oft verabschiedet, einfach keine Reaktion beim Gamen und Schreiben.Ich habe mich schon geärgert, für Razer entschieden zu haben. 

Hi there, I have a Razer Huntsman V3 Pro, and recently, an issue I fixed before has come back. Games like Roblox and some steam games are detecting my keyboard as a controller. I’ve tried disabling devices in Device Manager based on Reddit and Razer forum posts, but I still can't fix it. I genuinely forgot how I resolved it last time since it was a few months ago. 

I've seen multiple people with this problem. I got my mouse almost a year ago now but for the past few months I've realized that it feels as if the quality has degraded, such as the mouse randomly disconnecting and the scroll wheel being absolutely horrendous. Is there anyone who had this problem and got it fixed? I'm quite attached to this mouse since it was my 1st big purchase. Thank you! 

Hello, I'm looking for information on where to buy a replacement battery for my razer blade 14 from 2021. I live in California but am out of warranty. I fixit seems to not have batteries for my model and I posted on Razer Insider but the response times there seem scattered. 

Hi everyone, very random question. I have a 2017 blade 14 with the fhd screen, I just use it for general tasks these days not much gaming. I had the thought of swapping the uhd screen or was it qhd back then(the non matte screen). The plugs look the same but I can’t find any great answers online. Thanks for your time and answers!  Shane 

Hello all, I recently swapped from a superlight 1 to a deathadder v3 pro and I was wondering if there is a way to get windows notifications when my battery is low? I run both on onboard memory mode with no software running AT ALL. Logitech would do low battery windows notifications and sounds when my mouse got low, but my deathadder doesn't. Is this a feature that doesn't exist or just isnt working for me? 

Here is video with an example. Mouse is brand new, I only found one post on razer subreddit with multiple different answers. https://youtube.com/shorts/zx28jS9tR24

Merhaba, bir sorunum var, bugün bütün akşamı tüm programlara bakarak, tüm forumları okuyarak geçirdim, ancak hiçbir şey Razer  Barracuda Bluetooth bağlantı noktalarıbağlamama yardımcı olmadı, hem Android'de hem de bir dizüstü bilgisayarda denedim ve onları bağlayamadım, sürekli mavi göstergeyi yanıp sönüyorlar ve dongle'a zar zor bağlanabiliyordum.

So I was a dumbass, and deleted THX spatial audio from my softwares. Now my speakers don’t make any sound. They are connected, my computer and Synapse also sees them, but they don’t seem to do anything. Any tips are appreciated! 

Hello, Razor users.My younger brother decided to play some games while I when to the shop. When I returned from the store, he said he heard a spark from the charging port and the laptop died.  Problems that I know exist:old battery (drains so quickly) overheating problems  I get small electrical shock from the surface of the laptop when charging I have always have it plugged in whenever I am using it because I usually have Adobe softwares and games running most of the time when I am not doing school work (which I do not use the charger). Can anyone help me diagnose the real issue? Is it the charger, battery, charging port, wiring? I live in Fiji and the technician I visit had no compatible parts for the repair. Your help will be much appreciated. 

I lost my phone and I don't receive a OTP. how can I change my contact number. I dont remember also my backup code

So I had my laptop outside with me yesterday playing music, so I know my battery isn’t shot, I turn it on this afternoon and unplug my laptop and suddenly it just turns off, as if the battery is shot but it’s not… I just used it the day prior just fine. I power it back on and the battery says it’s still fully charged… I thought it might be a driver issue so I updated everything including the drivers, didn’t work, the moment I unplug my razerblade 15, no matter what I do it just instantly powers off does anyone know how to fix this issue?

I would like to refresh the overall look of my gaming station by changing out the keycaps but I am unsure of which keycaps to use. I read that we can't replace the bottom row of some older Blackwidow keyboards. Not sure if mine falls into that category considering it is indeed old already was hoping to change to a colorful set of keycaps but there are so many variations out there and i really need your help! 

I've had nothing but issues with this controller since I bought it. First, the controller constantly puts input when I didnt, for example I'll put maybe 10% on a stick and it puts in 50% causing my character to look everywhere or completely miss when playing GPS games. Second, many times I'll push up on the D-pad and it'll also activate the left button, switching my gun from auto to semi-auto without me knowing. 

Title says it all. That bot is utterly useless at what its meant to do. I was trying to claim warranty on my Basilisk v3 but the bot refused to work properly even for one instance. It keeps spamming "I had an issue processing your information. Please try again later." like dawg I've been trying for two days already!Now the thing is what should I do to claim warranty? The whole process is unusually convoluted and now Im at loss. Any help will be greatly appreciated

Im trying to use razers software for mic equalizers, but not rgb (i use openRGB). How do i block razer from installing drivers/devices to synapse?

Im waiting for the code that sent to me but there is no one coming text code from razer I cant buy an Item that need a code and the problem is Im still waiting for the code 

What is one feature you wish every Razer PC had?Interested to hear what your thoughts are. 😁

It worked perfectly fine for a week both wired and wireless but now it only works wired on my laptop. I tried the dongle on my friend's laptop and it works there but on my laptop the dongle simply isn't being picked up for some reason. I am using the same usb port for both the wired and dongle. 

I got the email about Razer ID, and it sounds great - until you go to sign up and discover you have to download an app on your phone (insecure, not going to do it) and provide a CC number (not doing that either). So, am I the only one that feels like this? The last thing I want is yet another bogus app on my phone and I’m not giving them my CC number either.

Hi guys, I’m looking for some help here.So I recently got this headset and I’ve been playing around with the EQ a bit to see what sounds the best. Of course looked up “Best EQ” but it brought up the previous model which has +12 levels instead of what is now +5. Can anyone help with this and do you recommend any particular set up that I can easily do? Headset is used for PS5, watching movies/TV etc but just want to get the best general sound out of these. +7 +5 +4 +3 +2 +4 +1 +5 +5 +8   - this is what I found on Reddit but obviously cant use this as can’t go above +5