General Discussion

My Razer Gold card has been stolen and used how can I get it back and how can I contact support

I think razer needs to hurry up and release the xbox wireless controller.  Also monitor options 4k 32 inch version that portable.  Also 27 inch portable version.    Definitely 240 hz or faster possible. But 120 hz and 240 hz 4k options in 27 but 32 inch options be great.     Merry Christmas team Remember to take breaks get ready for lots more questions. Hopefully they check support website. Jeff martin

Hi I ordered a headset back on Nov. 25th and on my account it says it's be delivered but I haven't seen anything.  Plus I already paid for it. I need it for a Christmas present. Please help!Thank youMelissa C.

My RTX 2080 has a swollen battery. 

Bonjour à tous ! Je vous contacte car j'ai un problème, j'ai commandé un appui tête razer chroma et une chaise Isuk noir vert. Le problème est que je viens de me faire livrer mais il me manque la chaise. Je n'arrive pas à savoir où elle est. Sur le suivie de la commande, ils me mettent que la commande a été livrée. Comment je peux être en relation avec une personne de chez Razer pour savoir ça qu'il se passe ? J'ai recontacté le livreur mais il m'a dit que dans la commande il n'y a avait que l'appui tête...

My complete settings are gone, i want my old setting back, how can i step back this last update is rubbish, my complete settings are gone.

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I want to purchase a Razer PC for my son. What is a good one for geometry dash? Thank you!

Hello i have problem with my left earbud not working any ideas ? Not respond when i try to turn it on . 

Não estou conseguindo fazer a transição de diamantes para o free fire está dando falha na transação 

PURCHASE SUCCESSFUL Dear Joseph, Thank you for using Razer Gold & Silver! Please keep this receipt for your own reference. Here are the details of your Razer Gold Purchase:   What to do next to load my credit in pubgm?

I cannot redeem my steam wallet code but I have transaction code how can cancel my pending transaction?

I recently got a razer 7.1 ps4 version from my uncle since he is moving. I honestly have no idea how gaming things work so I think I'm just stupid, but I can't seem to connect it to my brothers Xbox, I did see somewhere that someone was able to but idk if im doing something wrong.

Did anyone get the mouse dock pro charge iphone?From the mouse dock spec it is a qi charger of 5V/1.5A so rather standard 7.5WFrom the iphohe 12 spec it can take 7.5W slow QI or 15W fast mac charger, I can charge it fine with most cheap QI charger I have at home. And it picks up with the mouse dock pro but stops after some 4sec (can't be due to sliding because there is a magnets on both iphone and charger holding them in same spot at where I place it).Anyone has any insight? already did dock firmware update.

My partner has been using Kraken Kitty headphones for almost the last two years that I gave them as a Christmas present. Last week they randomly just stopped working, and won’t work with any of our computers anymore. Contacted Razer support and they told me that since I bought it slightly more than 2 years before (late November 2021), they wouldn’t do anything to me and told me I could get a $10 discount by signing up for their newsletter. I’m pretty annoyed that these headphones totally broke after less than 2 years of normal use and that they’ll do nothing but tell me about a discount that anyone can get anyways. Also will definitely never be buying their headphones again if they can’t even last a reasonable amount of time for $120 

I mistakenly damage the code on my razor gold gift card how can I get the code back again 

I am wanting to purchase the new Naga Left-handed edition however, it shows out of stock in the Razer website. I signed up to be notified when it is back in stock and I received and email saying it was back in stock. Everytime I got to the website to order one, it STILL shows out of stock. Any help would be greatly appreciated.

Hello, I was recently given the Viper v2 pro mouse, when I wanted to install the Razer Synapse my msi brand laptop crashed and gave me a blue screen, saying that the device had an error and has to restart, it will collect information about the error and it will will restartplease help me

Hello i want to know how can i get razer return items 

Morning, I'm not a gamer so apologies. My son plays xbox series x and is asking for a wireless keyboard & mouse. From what I can see, Razer products are good quality & generally get favourable reviews. My question is, are there any keyboards & mice that would be compatible? I know the 'Turret' is designed for Xbox usage but it's expensive. Any advice or recommendations is greatly received. Regards.

My nephew broke my charger yesterday, and I need to get a need a new one. However I'm not sure which is best to order. 

I will never buy Razer again, having to log in and create an account to use my Mouse software is a joke. Why do you need me to be loggedin? Get off my damn computer.

I purchased my laptop in August 2022 because I wanted to learn Unreal Engine. I have changed industries and wish to switch back to Mac. No issues with the laptop at all. Motivated to sell it and move on. No list price, just make me your best offer if you want it. Reach out to john@growgardencity.com Specs: Razer Blade 17 - QHD 240Hz - GeForce RTX 3070 Ti - Black (Paid $3,400)RazerCare Elite For Blade 17 (Paid $450, Good through 08/2025) Cheers! 

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So whenever I launch CodM and start the virtual gamepad and place any joystick, it makes a mouse pointer appear and hinders the kishi useless. Any fix to this?