General Discussion

Does anybody know how to turn off the Razer Logo GUI boot? You know, the boot logo that comes on as soon as you powered the laptop?? I need to turn it off cuz it's killing my boot time.

I've some razer silver coins and i want to redeem it for a razer item like a gaming mouse. Can anyone explain to me how it's working after redeeming silver to a voucher. Do i have to pay Taxes or shipping fees ? Can i use the voucher to get the mouse from the store directly or even get the pick up choice from the website ? Please if you have any information about this or even tried that before share your experience with me Regards

I have lost the dongle of my Orochi v2 and checked online if there was any way to order an replancement. This lead me to the ofificial razer page, where different 2.4 ghz are sold (https://www.razer.com/shop/replacement-parts/replacement-parts-mice), but not the one for the Orochi v2. This lead me to the question if it is possible to connect the Orochi v2 to other dongles via Razer hyper sense multi dongle, because the Orochi v2 wasn't meantioned in the article on that (https://mysupport.razer.com/app/answers/detail/a_id/4714/~/razer-hyperspeed-multi-device-dongle-updater). If it is not possible to solve the problem that way is there a way to get a replacement dongle?

So I've recently got headphones from razer, which from there I downloaded Razer Cortex. I've been looking into the different ways to earn silver, mainly because I like grindy stuff to do like that, lol. I just was wondering I know it says "Find more SQUAD REWARDS members on our Official Razer Discord Channel". Though, when I click on it, it acts like the discord isn't there at all? So I'm just curious if there is a discord or not. Also, I'm not sure if I can ask it here, but would anybody want to join together for the Season 10 Squad Rewards? I just think it would be fun to do, but I don't have many personal friends who care about it. The games I play that are compatible with the event include: Dead by Daylight Portal 2 Stardew Valley Minecraft Rust Valorant That's all, thx for any suggestions!!

for several days, it does not give me rewards when playing the Raid legends game in the paid to play campaign

Squad Rewards Season 10 Squad Rewards turns 2 this year. We are putting in over 10 million Razer Silver to celebrate our 2nd anniversary in Season 10.

I live in Switzerland and therefor only have an address in Switzerland. The problem with that is that there is no way for me to buy THX Spatial Audio from here because it won't let me use a Swiss billing address! Is there anything that can be done to fix the problem?

Hi all, got myself a kraken hypersense v3 out of the box while playing video games — it makes a persistent screeching static noise .: it happens intermittently sometimes more times then other days . I’ve tried everything to fix this mobdro kodi Up to turning off spatial sound uninstalling the drivers Uninstalling synapse I’m still getting this issue , razer does not give me a clear answer and they keep continue to close threads with people with the same issue Anyone have a fix to this ?

HI All, I think that it would be good to build some kind of glossary to understand properly the reply you are given with. I gathered them during the repair currently takes place (24 days now since delivered to razer warehouse). I will describe in details while i will get the device back (24 days left since unit has been delivered) but in meantime a few terms I know the meaning of: Term: meaning: example usage Agent: a bot who can apologise in hundreds different ways, usualy can read, has access to nothing but details you already know: ------- Apologies: nothing : We truly apologies for the delay Being assured: just forget : Let me assure you Believe: just forget : Please, believe you will be immediately informed. Having a word: nothing :

I ordered on 10/20 and i call fedex today they said my order had clearence problem and it send back to sender. What should i do if i still want the product?

Hey guy how’s all. My razer account has been wallet disabled for PayPal chargeback and I never used PayPal in my life before and then they told me contact PayPal and if they said they didn’t request my wallets to be closed, they will enable it and I contacted PayPal and they confirmed that directly but razer gold didn’t enable the wallet yet and it has 400 usd on it that’s not a small amount for me what should I do

(Disclaimer.) im new to Razer forums, so im not sure how the community works here; (though I have read the rules). Please keep in mind my grammar is not perfect, either. So, as the title suggests, I want to know what peoples favourite Razer product is. Not which is the best but rather the one you would use. If you really like a mouse for its incredible use in gaming; that is still ok. Please take into consideration comfort, shape, performance, satisfaction (like a keyboard with mushy or mechanical keys), and pretty much everything else. (Including looks if you wish so.). This includes every Razer product- so it doesn't have to be a mouse or keyboard. You can have a list of your favourites; or just one. I dont mind. Also, please give your reason for your reply. Im genuinally curious about what everybody thinks- and I would like to know why you think that way.

woke up this morning and turning my pc on then i notice that my keyboard led or rgb wont light up, tried typing but it doesnt work. my razer huntsman v2 tkl is unresponsive. i tried everything to make my keyboard fix but sadly it doesnt work at all. tried uninstalling synapes and reinstall again, tried clean install of os, tried plugging from a different computer and laptop but still it doesnt fix at all. it wont read/detect, it wont light up, as in dead. my keyboard is dead. what should i do?

I have an Blade 13 (RZ09-02812E71) with stock 65W power supply which constantly drains battery while gaming and rendering. Undervolting CPU and GPU done almost nothing. So, i've bought used Dell's 130W power brick (DA130PM170 rated as 20V 6.5A) and repeated my use case with it. Now system reports router login constant charge instead of discharge, but battery percentage keeps going down. So, what I'm doing wrong? Why this %$&@ laptop keeps draining battery being undervolted and paired with 130W PSU? I know that Type-C port technically limited to 100W and only Dell's laptops may be able to use full 130W, but does 100W is not enough for this laptop?

Every time the Barracuda X headset connects or disconnects it makes a connection beeping sound. Is there any way to turn this off? Constant beeping and it's annoying Please help me! ASAP

I have had my Viper 8Khz since release but ever since I have done the firmware update I’ve had an issue with cursor vibrating/shaking that only gets worse with higher DPI. I use 3200DPI. I have a Skypad 3.0 which I keep very clean and an Aqua Control Plus, the issue is on both pads. I’ve gone back to using my Logitech GPW omegle in the time being but it has been a year since the last update and now my mouse is out of warranty - Summary, update broke mouse, no update and no more warranty. I would like to know if it is possible to revert to the stock firmware if an update isn’t planned. Thanks.

This is one of the worst experience I have ever had with the laptop / tech products. Please note that my primary use is for coding and gaming. Here's my timeline with Razer Blade 14 RZ09-0427x (Full HD 144Hz -GeForce RTX 3060 - Black). 2022 Apr - First purchase via official Singapore website 2022 May - Issue: Couldn't start the laptop. Charger dock led was on and seemed to be working fine. Customer Service Contact: Contacted customer service and needed to send it over to Singapore. I live outside of Singapore and Razer only bears the cost of logistics within Singapore. So I needed to bear the logistics back and forth between Singapore and permanent residential address. 2022 June - I sent the laptop back and Razer received the laptop. Problem identified as mother board related issue. Until push for RMA process , the customer service was adamant about conducting the repair when the repair unit was out of stock, expecting me to wait till they got the replacement unit back in sto

Hello, I have been searching for the specific micro switch that the Deathadder Elite uses for its scroll click, but I can't seem to find it. After desoldering the switch from the mouse, the only identification marks on the switch its self are "Kailh" and "23" and on the main pcb it's marked as "SW11". The closest thing I could find is this: https://www.kailhswitch.com/micro-switches/auto-micro-switches/basic-miniature-snap-action-switch.html But the switch the DAE uses is about 12mm in height and all black, if that matters. Does anyone have any suggestions?

So I'm looking to get this mic for discord and it looks fantastic from all the videos I've been seeing. Just wondering if there are any downsides I should know about it. The mic will be about 6 inches away from my mouth and xender I'm not interested in anything to hold up the mic. And if there is something else you recommend let me know. The other contender would be the blue snowball ice. Basically, would this mic sound good in discord? In the sense that it is clear and there are not a lot of issues with sound and all that stuff.

I have a question, will the controller withstand the EKWB D5 Kinetic connection?

I've had this machine for over 2 years, always been good to me never any issues. Lately after a massive windows update https://vlc.onl it started having horrible fan noise. Its always been loud but now it straight up shakes my desk a bit and sounds like it's running on diesel, anyone know of such an issue?

So When I hop into valorant i have a profile preset that changes my polling rate from 1000hz to 4000hz, but the problem is that recently 10.0.0.0.1 I noticed that changing to 4000hz it lowers my sens even though i have the same dpi and same sens in game. Everything is the same except the polling rate and it somehow gets slower. whenever i change it back to 2000hz or 1000hz the sens feels normal.

Check the Bluetooth drivers! Sometimes the absolute latest won't work right. I downgraded my Intel AX210 Bluetooth drivers to ones router login from February rather than those from August of this year, and all Bluetooth connections work much more reliably.

So I recently bought a Razerblade 17 with i9 processor and 1070ti gpu. I'm coming over from having a macbook for 10 years and have noticed that when put to sleep the fans on the computer still run and run hard. Is this normal? I have tried ending all tasks/programs and then putting to sleep however this still occurs. I never had this problem with my macbook so I guess I have to shut down the computer after every use? Or is there a solution to this in windows 11 settings? Any help appreciated!

I was trying to make a purchase in a game called t3 arena and in the middle of the process my account was temporarily locked when I tried to unlock it by reset the password it says that its unauthorized, anyone knows what to do?