I also identified this, in addition, I think there might be something wrong with the discrete graphics card capped performance. Right now we all have an $1800 powerpoint laptop or gaming paperweight. Such a shame my first Razer.
You are right however the discrete graphics card problem is actually from an Nvidia driver problem. Check what driver version you're on, try using driver version 452.06. I get 6-10 hours battery life even with this CPU problem, if it was fixed I'm sure it'd be closer to 8-12 hours. Also another fix to the cpu turbo boost not working without disabling speedstep in bios: I used "Throttle Stop" and enabled SpeedShift EPP. Enabling speedshift, which is an alternative to speedstep means your cpu can turbo boost again and also it won't come with the downside of disabling speedstep, which is your cpu runs at 100% all the time. Enabling speedshift alone won't cause any risk HOWEVER it goes without saying don't tinker with anything you don't know. I won't take responsibility for any damage caused, and neither will Razer. DO THIS AT YOUR OWN DISCRETION: Here is a text guide: https://www.ultrabookreview.com/31385-the-throttlestop-guide/ Here is the exact time stamp on how to enable speedshift in throttlestop: *EDIT: time stamp got removed while embedding: SKIP TO 3:23
Hey! No worries, I used both Throttle Stop and HWInfo, the Cstate info is all scuffed and both report power draw of 3 watts min on idle. Before updating to bios 1.03 it was completely fine though.
Update: We are already testing BIOS 1.04, and I will have a Beta version available soon. I will be sending the Beta version to those that sent me a PM with their ticket numbers. Do note that we will limit how many users can test it this time to be on the safer side.
Its fixed, look out for the email from Razer Support. Thanks @Razer.Caziel for all the help. I will be evaluating the update this week.
So far the updates working fine! Thank you so much @Razer.Caziel for the help. I'll notify support if any new problems pop up but the issues in this thread are fixed!
I'm pretty sure you're one of the first people that should receive the BIOS update. I'll reach out to the team and see what's causing the holdup. I would also like to take a moment to thank everyone for cooperating. It's been a rollercoaster ride for all of us, and I'm happy that it all worked out in the end.
On 1.04 Turbo boost works now, but now it doesn't seem to shut off. I ran geekbench on 1.02 and my multicore score was around 4700, with 1.03 it was 2500, now it's 3800. My CPU usage idle is around 12-20% which is a lot higher than it was in the two previous bios. I'm only on google chrome right now and my cpu hasn't gone below 3.4ghz.
Please send me your ticket number, if you have one already, or the serial number of the laptop. I'll take it from there.
Dear Caziel, I have been sent the serial number and ticket number to conversation, please check many thanks.
I'll add to the confirmations that 1.04 fixed this for me, and I don't see the weird issue you are seeing R3DH3R0. Mine's back to being its awesome laptop-self again.