I have a problem with authentication | Razer Insider

I have a problem with authentication

  • 19 September 2020
  • 2 replies
  • 9 views
X
The authentication program deleted it from my mobile and I did not find the authentication code and I did not put a mobile number when I want to link the mobile number and it requires me to find the authentication code please help
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2 Replies

BlackFireDragon
Userlevel 7
Can you be more specific what is the issue becose from your message is hard to say. You try to link auth. app with razer id or something else ?
If this post help you give a like :stuck_out_tongue_winking_eye:
xCryptik
Rank
Userlevel 7
XEmadx
The authentication program deleted it from my mobile and I did not find the authentication code and I did not put a mobile number when I want to link the mobile number and it requires me to find the authentication code please help

Hi XEmadx,
You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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