New razer update

Discussion in 'Razer Synapse' started by LKF_rzr, Apr 4, 2019.

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  1. .Surf.

    .Surf. Well-Known Member

    Go and ask the support and see if they have anything else to help you with.
  2. Arcite520

    Arcite520 Member

    Same here! Cannot login. Did try with a different account, restarted my system, nope. When i try to login it spits me back out again. Did try to put a fake password and the server responded "Errr error! Wrong Password" .. so it does communicate with the servers... Just not letting me in the app itself.

    Great job again Razer! Keep it up!
    LKF_rzr likes this.
  3. Braughless

    Braughless New Member

    I did the whole uninstall/reinstall thing with Synapse 3 and, as I predicted, it removed everything related to Synapse 2, even though I have peripherals that still need Synapse 2. Can we please get everything migrated to one version of the software or at least get a production date? I know Synapse 3 was in Beta, but my keyboard is the only thing that uses Synapse 3, my mouse and headset need Synapse 2. I'm debating just reverting everything back to Synapse 2 until Synapse 3 is in production. The same thing happened when I installed Synapse 2, so this is something you should be able to track down and find the root cause of.
    LKF_rzr likes this.
  4. LKF_rzr

    LKF_rzr Member

    I did...useless info was given...basically just do what everyone's doung..reinstall etc. but I replyed and now Im waiting so hopefully something good
  5. .Surf.

    .Surf. Well-Known Member

    There's not much left to do if you tried all of the above, all you can do now is wait for the devs to get the app working again.
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