Razer Blade 15 Advanced 2019 - Speaker crackling

Discussion in 'Razer Support' started by SenorSnoo, Feb 14, 2020 at 9:12 AM.

Tags:
  1. SenorSnoo

    SenorSnoo New Member

    Hi there,

    Got my first Razer Blade back in July 2019, and I have LOVED every second of it. Recently I've noticed some light popping and crackling sounds from the speakers when I'm listening to Spotify at work. I guess it's been going on for about a month or so, but maybe longer and I'm only noticing it now. When I'm home, I use my Airpods while I game, and the sound is superb, this seems to be an issue only when using the laptop speakers.

    I've tried to download the older version of the Realtek driver (R2.82), described in the forum post here. After restarting a few times, I booted up Spotify to test it out, (iTunes as well) and the crackling is still there. I'm hoping this is not a hardware issue. Does anyone have any experience with this, or know of any other things I should try?
     
    SenorSnoo, Feb 14, 2020 at 9:12 AM
    #1 Share
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

    Maybe try to reinstall windows if old Realtek driver etc didn’t solve the issue like on stealth. However before doing that I’ll change the tag to support hope staff will pick you up there and have other solution the issue.
     
    Joikansai, Feb 15, 2020 at 1:44 PM
    #2 Share
  3. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Can you share a video of the issue? Just as what @Joikansai had mentioned, please try to reinstall the drivers and see if it helps. Let me know.
     
    Razer.RedPanda, Feb 16, 2020 at 6:08 AM
    #3 Share
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >