Razer Synapse 3 not adding games to link

Discussion in 'Razer Synapse' started by RaTalDI_Arozlai, Aug 13, 2019.

  1. Costin2019

    Costin2019 New Member

    Well I'd followed your advice and uninstalled Steam then reinstalled it..Same behavior, but an improvement :confused_:..Now the brilliant Synapse 3 sees the "Microsoft solitaire collection" as the only game on this pc..o_O.. Really, Razer ? I'm getting bored about this useless software...Why Razer sales devices based only on this bugged software ? This issue was reported since december last year...I think I'll shutdown the "Razer chapter" of my life and buy something else more reliable...Dumpster mode activated...Bye
     
    MeeM0daz and FBro56 like this.
  2. tmGrunty

    tmGrunty New Member

    I just contacted chat live support with that issue.
    They wanted to have some log files from me which IU provided.
    Waiting for a response right now.
     
  3. Costin2019

    Costin2019 New Member

  4. Costin2019

    Costin2019 New Member

    Sorry for the delay in my answer, but I'm from Europe and I'd seen your message this morning....
     
    0V3R_K1LL likes this.
  5. tmGrunty

    tmGrunty New Member

    Funny story ...
    There was an Nvidia graphics driver update avaiable today.
    Since I installed that some of my games did show up in the profiles and I was able to link those.
    However not all of my game and manually adding them still doesn't work.
     
  6. Costin2019

    Costin2019 New Member

    Hi..Try delete this folder..C:\ProgramData\Razer\GameManager\ServiceSettings.xml then restart pc....It worked for me and now my games appears in the "linked games" window so I can link them to any profile...
     
  7. tmGrunty

    tmGrunty New Member

    I see a couple of games and can link those I do see.
    However some games do not appear in the list and for those trying to add them manually still fails.
     
  8. Costin2019

    Costin2019 New Member

    Hi.. My Synapse3 works now properly after that file deletion and restart. I can add games, link them, everything is ok..
     
  9. tmGrunty

    tmGrunty New Member

    Nope doesn't work for me.
     
  10. xARACHN1D

    xARACHN1D Well-Known Member

    isn't it wonderful when you wait for tech support to give you a solution?
     
  11. Costin2019

    Costin2019 New Member

    Indeed...:smile_::smile_::smile_:
     
  12. Kovoet

    Kovoet New Member

    My synapse won't even start up. I won't knock the software like the Tartarus V2 I'm using but there software is not the greatest.
     
  13. WarriorHugo

    WarriorHugo New Member

    Ok guys this worked for me as @Costin2019 said you have to delete the GameManager folder, just delete all of it, just close all Synapse Apps before doing it(it wont let you delete it if Synapse is running)
    upload_2019-10-3_18-54-55.png
    reboot your PC and thats it, you will be able to add games again
    upload_2019-10-3_18-55-16.png
     
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