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Razer Synapse Restores after minimizing at startup

Discussion in 'Razer Support' started by jesseinsf, Mar 20, 2019.

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  1. PurSpyk

    PurSpyk New Member

    Well we are still waiting, cant even fix a simple bug, as I said decent hardware, pathetic support and software.
  2. PurSpyk

    PurSpyk New Member

    Got an update, now instead on synapse opening maximised, I have the program icon stuck on my taskbar, wtf, and it cannot be removed?
  3. RazerThe_Fiend

    RazerThe_Fiend Well-Known Member Staff Member

    I don't have anything on my taskbar, so I'm not sure what you mean by that. Can you share a screenshot?
  4. PurSpyk

    PurSpyk New Member

    Removed all the razer software, reboot, and reinstalled and now it seems to be ok. It was odd, there was a Razer icon on the taskbar, you could open Synapse, but not remove the icon (normally, you right click on the icon and select unpin, this would not work). Must have been an issue during the updating.
  5. BlackFireDragon

    BlackFireDragon Well-Known Member

    I dont quite get what is going on but after update dont start after windows boot. I must go to tray and triggrer open by pressing synapse icon to boot. I try few Times and every time is the same issue.
  6. Meg4lom4n

    Meg4lom4n New Member

    Yup, won't start after update. Can't even start it from the desktop. Multiple tries and when I manage to open the window, it's blank...

    Attached Files:

    Last edited: Apr 2, 2019
  7. PurSpyk

    PurSpyk New Member

    I removed all Razer software and reinstalled, seems to work better now, but this is far from ideal.
  8. Meg4lom4n

    Meg4lom4n New Member

    Yeah, was the solution for me too.
  9. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi everyone! If you are still having the same issues with your Razer Synapse app, please send us a PM together with the exact details of your issue. Kindly include the Synapse Logs (To get the Synapse logs, download the installer here). Provide us the link where we can get the logs. You can upload the files on your cloud-storage site and we will just download it.

    Make sure to include the link of this thread. We'll be waiting.

    *To send a PM, click on my profile picture and select Start a Conversation.
    *Moving thread to Support Forum for visibility.
    dispereo likes this.
  10. dispereo

    dispereo New Member

    Surprisingly, it seems to be fixed for me now. Thanks for that. Took you long enough, though.
    FatKidWanderer likes this.
  11. PurSpyk

    PurSpyk New Member

    Now getting some odd errors in Event Viewer related to Synapse and Windows 10 version 1903 or the May Update.
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