RazerCare Now Available in EU

Discussion in 'Razer Support' started by Dekades, Nov 15, 2019.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    RazerCare EU 1200 X 675.png

    RazerCare Elite Protection Plans are now available for customers in U.K., France, Germany and Austria. RazerCare Elite extends hardware repair coverage to three (3) years for laptops and provides accidental damage coverage beginning day one. Key benefits include:
    • Automatic Registration
    • 24-Hour Claim Portal
    • Repairs by Razer-Authorized Centers
    • Free 2-Way Shipping for Repairs
    • Free Transfer of Plan to New Owner
    • $0 Deductible

    Learn more through:

    English - razer.com/gb-en/razercare
    German - razer.com/de-de/razercare
    French - razer.com/fr-fr/razercare
     
    Dekades, Nov 15, 2019
    #1 Share
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  2. shmekermeister

    shmekermeister Well-Known Member

    Nice to hear that, but do you have any plans to cover the rest of EU?
     
    shmekermeister, Nov 15, 2019
    #2 Share
    flowradioMiddleRed966, Bobiebollo, pipinosushi and 54 others like this.
  3. Kenserky

    Kenserky Well-Known Member

    Yeah, French powa !

    I think it's just a matter of time.
     
    Kenserky, Nov 15, 2019
    #3 Share
    Bobiebollo, pipinosushi, tmj1992 and 43 others like this.
  4. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    This definitely increases my chances to get a Blade Stealth for college. The 1 year warranty was a turn off considering the horror stories I saw on reddit.
     
    0V3R_K1LL, Nov 15, 2019
    #4 Share
    Bobiebollo, thanhloi2003, goncairem and 39 others like this.
  5. DRIFT_IT

    DRIFT_IT Well-Known Member

    I wish the Blade v5 refurb wasnt out of stock, was an insta buy for me if I had the peace of mind of getting extended care for 3 years, which is how long I plan to keep any laptop to begin with.
     
    DRIFT_IT, Nov 15, 2019
    #5 Share
    Bobiebollo, pipinosushi, thanhloi2003 and 36 others like this.
  6. SylvanasMage

    SylvanasMage Well-Known Member

    Great, fans from EU will finally get to enjoy this service.
     
    SylvanasMage, Nov 16, 2019
    #6 Share
    Bobiebollo, bishbaash, Reflexz._. and 16 others like this.
  7. babideebabidoo

    babideebabidoo Well-Known Member

    Nice to see it expanding
     
    babideebabidoo, Nov 16, 2019
    #7 Share
    Bobiebollo, pipinosushi, Reflexz._. and 11 others like this.
  8. H00dy

    H00dy Well-Known Member

    Now You're talking! That's the way it should go, well done.
    Keep it up RAZER :green_heart:

    Off-topic; Who to ask when RAZER PHONE 2 WIRELESS CHARGER will be back on stock EU?
     
    H00dy, Nov 18, 2019
    #8 Share
    Bobiebollo, omar.004320, BigAutisticBird and 8 others like this.
  9. Nilremagl

    Nilremagl Well-Known Member

    Nice finally !!!
     
    Nilremagl, Nov 18, 2019
    #9 Share
    omar.004320, parakinis, osnabb and 5 others like this.
  10. PhrostByt

    PhrostByt Active Member

    RazerCares if dont nobody else care
     
    PhrostByt, Nov 18, 2019
    #10 Share
    omar.004320, dohylee, parakinis and 5 others like this.
  11. Sacius

    Sacius Well-Known Member

    Hopefully they`ll add more countries sooner or later :stuck_out_tongue_winking_eye:
     
    Sacius, Nov 18, 2019
    #11 Share
    osnabb, PhrostByt, poppacalypse and 3 others like this.
  12. poppacalypse

    poppacalypse Well-Known Member

    ?
     
    poppacalypse, Nov 20, 2019
    #12 Share
    dohylee, IcE_RaTtLe_SnAkE and PhrostByt like this.
  13. .Surf.

    .Surf. Well-Known Member

    EU region is barely touched by Razer, just sitting there in the shadow and sometimes they remember that it's still there lol.
     
    .Surf., Nov 21, 2019
    #13 Share
    AlpyZzz, IcE_RaTtLe_SnAkE, H00dy and 1 other person like this.
  14. H00dy

    H00dy Well-Known Member

    RazerStore London Grand Opening
    Hahaha missed by a few hours, nice shot! At least till UK still be a member of EU :wink_:.
    Keep it up RAZER:green_heart:
     
    Last edited: Nov 22, 2019
    H00dy, Nov 22, 2019
    #14 Share
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  15. parac1oXX

    parac1oXX Member

    Are there any plans to launch Razer Care essential aswell? Cause I just bought my Blade Stealth 3 months ago. As I understand registering it for RC Elite is to late (more than 14days passed), but registering for Essential works for up to 11months after date of purchase?
     
    parac1oXX, Nov 22, 2019
    #15 Share
    IcE_RaTtLe_SnAkE likes this.
  16. M-S-G

    M-S-G Well-Known Member

    Sehr schade das es nicht rückwirkend geht. Hab mein Blade Stealth im September gekauft. Laut Seriennummer Check kann ich den nicht mehr abschliessen. Warum nur in den ersten 2 Wochen? Warum nicht innerhalb des ersten Jahres. Hab auch den Support geschrieben am 17 November. Aber nur eine Antwort bekommen, das es länger mit der Antwort dauert.
    Hatte da mehr erhofft. Da enttäuscht mich Razer :-(

    It is a pity that it is not retroactive. I bought my Blade Stealth in September. According to the serial number Check, I can no longer complete it. Why only in the first 2 weeks? Why not within the first year. Have also written the support on 17 November. But only get an answer that it takes longer with the answer.
    Had hoped for more. Razer disappoints me :-(
     
    M-S-G, Nov 22, 2019
    #16 Share
    IcE_RaTtLe_SnAkE likes this.
  17. parac1oXX

    parac1oXX Member

    yeah as I mentioned before. Razer Care Elite only works 14days after purchase. BUT RC - Essential - can be added to your device for up to 11months after dop. Unfortunately RC Essential is not availble in EU now, only Elite... for whatever reasons :slightly_sad:
     
    parac1oXX, Nov 22, 2019
    #17 Share
    gs125 likes this.
  18. M-S-G

    M-S-G Well-Known Member

    Ja und das verstehe ich nicht. Warum? Die können doch echt Geld damit verdienen.

    Yes, and I do not understand that. Why? They can make real money from it.
     
    M-S-G, Nov 22, 2019
    #18 Share
    gs125 likes this.
  19. directBeigefever004

    directBeigefever004 New Member

    I placed an order on the EU website and my question is if it will go through customs. Please answer me because when I go to paypal, a payment appears for (Asia Pacific) .
    Pls can anyonde awnser me?
     
    directBeigefever004, Dec 1, 2019
    #19 Share
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  20. Kenserky

    Kenserky Well-Known Member

    I've order many products from Razer and i've never had any issue with customs.
     
    Kenserky, Dec 5, 2019
    #20 Share
    AlpyZzz, inject1 and martim31xd like this.
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