RazerCare Store Updates

Discussion in 'Razer Support' started by Dekades, Aug 21, 2019.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    Insider Thread Image.png
    Hey Insiders!

    Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

    Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

    Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

    * * *​

    If you do not see your accessory or replacement part, it means the item is either out of stock or no longer available for sale.

    New Items in the Store 3/16/21
    • Razer Nari Ear Cooling Gel Cushions
    • Razer Nommo Power Adapter
    • Razer Nari USB Dongle
    • Razer Black Shark V2 Pro USB Dongle
    • Razer Basilisk - Quartz Clutch-1
    • Razer Basilisk - Quartz Clutch-2
    • Razer Mamba Wireless Micro USB to USB Cable
    • Razer Wolverine Charging Cable
    • Razer DeathAdder V2 Pro Charging Cable

    New Items in the Store 4/22/20
    • Quartz Basilisk DPI Clutch
    • Atheris Stormtrooper Top Cover
    • Turret USB A - USB C Cable
    • Quartz Seiren X L-shape cable
    • Ripsaw USB A - USB C Cable
    • Ripsaw HDMI - HDMI Cable
    • Razer Nari USB Dongle
    • Mamba Wireless Cable Dongle

    New Items in the Store 8/21/19
    • Razer Kraken TE Refresh Cooling Gel Ear Cushions
    • Razer Nari Ultimate wireless transceiver dongle
    • Razer Nari Essential wireless transceiver dongle
    • Razer Nari Family Ear Cooling Gel Cushions
    • Razer Nari Family Charging Cable
    • 3.5 mm combo cable for Nari Family
    • Razer Electra V2 Removable Microphone
    • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
    • Mamba Wireless Cable
    • Huntsman Elite Wrist Rest
    • Razer Seiren X L-shape cable
    • Razer Seiren Elite Cable
     
    Last edited: Mar 16, 2021
    Dekades, Aug 21, 2019
    #1 Share
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  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    Finally, no more of contacting support for cables that get destroyed by pets. :)
     
    0V3R_K1LL, Aug 21, 2019
    #2 Share
    btzww, 1156172703976, piciusz2 and 142 others like this.
  3. DRIFT_IT

    DRIFT_IT Well-Known Member

    Only for US and Canada, hope they expand to EU and other regions.
     
    DRIFT_IT, Aug 21, 2019
    #3 Share
    HawaiiRonny, btzww, 12345677san and 123 others like this.
  4. FrozenFireVR

    FrozenFireVR Well-Known Member

    Obviously not coming to my country anytime soon... But I'm guessing the prices could use some improvement...
     
    FrozenFireVR, Aug 21, 2019
    #4 Share
    btzww, LAPISLAZULIAquabest568, boogeyman2k and 94 others like this.
  5. H00dy

    H00dy Well-Known Member

    Why such spare parts can't be avaliable in regular store? For all beloved customers ;) /sarcasm/.
    Can't see a problem with that.
    Anyway, nice try Razer, keep it up :green_heart:
     
    H00dy, Aug 21, 2019
    #5 Share
    Beaverdepotsolo196, LAPISLAZULIAquabest568, boogeyman2k and 75 others like this.
  6. Nilremagl

    Nilremagl Well-Known Member

    That something we needed for sure !
     
    Nilremagl, Aug 22, 2019
    #6 Share
    aSslmo, boogeyman2k, supernova_tut and 23 others like this.
  7. Loxodon13

    Loxodon13 Well-Known Member

    It would be very nice to have a shop in Europe:wink_:.
     
    Loxodon13, Aug 22, 2019
    #7 Share
    aSslmo, HawaiiRonny, Savage_Edge and 17 others like this.
  8. babideebabidoo

    babideebabidoo Well-Known Member

    Woaaah Noice
     
    babideebabidoo, Aug 22, 2019
    #8 Share
    aSslmo, Savage_Edge, thanhloi2003 and 9 others like this.
  9. .Surf.

    .Surf. Well-Known Member

    This is an awesome feature, to be able to get your broken Razer stuff and get them repaired. GG, even if it's still in the US.
     
    .Surf., Aug 22, 2019
    #9 Share
    aSslmo, lifeRackleyeasy119, Savage_Edge and 10 others like this.
  10. Jenjar

    Jenjar Well-Known Member

    Always great to see more official replacement parts! Also glad to see that you can buy the ear cushions once again :).
     
    Jenjar, Aug 22, 2019
    #10 Share
    aSslmo, lifeRackleyeasy119, Savage_Edge and 11 others like this.
  11. Kenserky

    Kenserky Well-Known Member

    Please open up your store borders to EU.
     
    Kenserky, Aug 22, 2019
    #11 Share
    Leopium, lifeRackleyeasy119, Asten__ and 5 others like this.
  12. SylvanasMage

    SylvanasMage Well-Known Member

    How many other brands offer this kind of support for their products? I mean beside the warranty clause, how many of them do actually offer replacement parts? Razer is the best!
     
    SylvanasMage, Aug 23, 2019
    #12 Share
    lifeRackleyeasy119, benderson777, Stage_Ghost and 2 others like this.
  13. Solaris-Prime

    Solaris-Prime New Member

    europe needs this, need to replace my kraken left ear cup
     
    Solaris-Prime, Aug 24, 2019
    #13 Share
    aeroInfraRedcentral883, everLavenderIndigo611, benderson777 and 3 others like this.
  14. FanieT

    FanieT New Member

    There isn't a distributor for any Razor gear in South Africa or the rest of Africa (or should I say that I know of). So no stores either. I wish there was because I love the gear my friend imported from the US. It seems that it might be worthwhile to look into the possibility of having an agency that distributes the gear here.
     
    FanieT, Aug 24, 2019
    #14 Share
    benderson777 and H00dy like this.
  15. Maximusisback

    Maximusisback Well-Known Member VANGUARD

    This would be greatly appreciated, also for Asia as many of our loyal fans come from there :)

    Hello, I'm having the same problem but please keep the topic of the discussion about Razer Care.
    You can check the Razer Cortex Forum to receive updates or report problems!
     
    Last edited by a moderator: Aug 28, 2019
    Maximusisback, Aug 26, 2019
    #15 Share
    benderson777, H00dy and T2Pronto like this.
  16. jakw0lf

    jakw0lf Well-Known Member

    Still waiting for the day when Razer launches in India :smile_:
    Clock still keep ticking. One day!
     
    jakw0lf, Aug 28, 2019
    #16 Share
    mintie33, benderson777, MhmdShanib and 1 other person like this.
  17. petergh06

    petergh06 New Member

    yes,gxfhmnxgvm rdzgtzer redgezsrgaez
     
    petergh06, Aug 30, 2019
    #17 Share
    benderson777 and inject1 like this.
  18. Externalsoap

    Externalsoap New Member

     
    Externalsoap, Aug 31, 2019
    #18 Share
    Uzidon1, benderson777 and everMardiGrasfuture119 like this.
  19. Pale_Naga

    Pale_Naga Member

    :cry::cry::cry:
     
    Pale_Naga, Sep 4, 2019
    #19 Share
    1156172703976, Uzidon1, bestfeverDarkLiver823 and 5 others like this.
  20. easyPaleGoldenrod164

    easyPaleGoldenrod164 New Member

    Can someone help me with a wire transfer in Europe?
    For some reason there is no option for a credit card / paypal on the store..................

    And I can't complete the payment via wire transfer if I don't have the adress of the bank and razers account.............

    HELP?!?
     
    easyPaleGoldenrod164, Sep 11, 2019
    #20 Share
    Uzidon1, retroeasySpaceCadet481, MhmdShanib and 1 other person like this.
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