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RazerCare Store Updates

Discussion in 'Razer Support' started by Dekades, Aug 21, 2019.

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  1. Dekades

    Dekades Community Cowboy Staff Member

    Insider Thread Image.png
    Hey Insiders!

    Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop.

    Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know.

    Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced.

    * * *​

    New Items in the Store 4/22/20
    • Quartz Basilisk DPI Clutch
    • Atheris Stormtrooper Top Cover
    • Turret USB A - USB C Cable
    • Quartz Seiren X L-shape cable
    • Ripsaw USB A - USB C Cable
    • Ripsaw HDMI - HDMI Cable
    • Razer Nari USB Dongle
    • Mamba Wireless Cable Dongle

    New Items in the Store 8/21/19
    • Razer Kraken TE Refresh Cooling Gel Ear Cushions
    • Razer Nari Ultimate wireless transceiver dongle
    • Razer Nari Essential wireless transceiver dongle
    • Razer Nari Family Ear Cooling Gel Cushions
    • Razer Nari Family Charging Cable
    • 3.5 mm combo cable for Nari Family
    • Razer Electra V2 Removable Microphone
    • Razer Hammerhead Family Silicon Tip Replacement (Family of 4)
    • Mamba Wireless Cable
    • Huntsman Elite Wrist Rest
    • Razer Seiren X L-shape cable
    • Razer Seiren Elite Cable
     
    Last edited: Apr 22, 2020
    Dekades, Aug 21, 2019
    #1 Share
    dxnd63, GOKU5242_YT_, shuumcharper and 123 others like this.
  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Finally, no more of contacting support for cables that get destroyed by pets. :)
     
    0V3R_K1LL, Aug 21, 2019
    #2 Share
    FISHYs, arnelamurao, Fossilgamer and 44 others like this.
  3. DRIFT_IT

    DRIFT_IT Well-Known Member

    Only for US and Canada, hope they expand to EU and other regions.
     
    DRIFT_IT, Aug 21, 2019
    #3 Share
    FISHYs, arnelamurao, Fossilgamer and 35 others like this.
  4. FrozenFireVR

    FrozenFireVR Well-Known Member

    Obviously not coming to my country anytime soon... But I'm guessing the prices could use some improvement...
     
    FrozenFireVR, Aug 21, 2019
    #4 Share
    FISHYs, arnelamurao, Fossilgamer and 23 others like this.
  5. H00dy

    H00dy Well-Known Member

    Why such spare parts can't be avaliable in regular store? For all beloved customers ;) /sarcasm/.
    Can't see a problem with that.
    Anyway, nice try Razer, keep it up :green_heart:
     
    H00dy, Aug 21, 2019
    #5 Share
    FISHYs, Fossilgamer, Syaierr and 19 others like this.
  6. Nilremagl

    Nilremagl Well-Known Member

    That something we needed for sure !
     
    Nilremagl, Aug 22, 2019
    #6 Share
    Resve, Goncalo_lcj, hobomugga and 2 others like this.
  7. Loxodon13

    Loxodon13 Well-Known Member

    It would be very nice to have a shop in Europe:wink_:.
     
    Loxodon13, Aug 22, 2019
    #7 Share
    Goncalo_lcj, DBgaming_YT, angelbreathe and 2 others like this.
  8. babideebabidoo

    babideebabidoo Well-Known Member

    Woaaah Noice
     
    babideebabidoo, Aug 22, 2019
    #8 Share
    Goncalo_lcj, DBgaming_YT, angelbreathe and 1 other person like this.
  9. .Surf.

    .Surf. Well-Known Member VANGUARD

    This is an awesome feature, to be able to get your broken Razer stuff and get them repaired. GG, even if it's still in the US.
     
    .Surf., Aug 22, 2019
    #9 Share
    Goncalo_lcj, angelbreathe, RacianVD and 1 other person like this.
  10. Jenjar

    Jenjar Well-Known Member VANGUARD

    Always great to see more official replacement parts! Also glad to see that you can buy the ear cushions once again :).
     
    Jenjar, Aug 22, 2019
    #10 Share
    squirreljedi, T2Pronto, angelbreathe and 2 others like this.
  11. Kenserky

    Kenserky Well-Known Member

    Please open up your store borders to EU.
     
    Kenserky, Aug 22, 2019
    #11 Share
    RacianVD and H00dy like this.
  12. SylvanasMage

    SylvanasMage Well-Known Member

    How many other brands offer this kind of support for their products? I mean beside the warranty clause, how many of them do actually offer replacement parts? Razer is the best!
     
    SylvanasMage, Aug 23, 2019
    #12 Share
    H00dy likes this.
  13. Solaris-Prime

    Solaris-Prime New Member

    europe needs this, need to replace my kraken left ear cup
     
    Solaris-Prime, Aug 24, 2019
    #13 Share
    H00dy and Dragon2121 like this.
  14. FanieT

    FanieT New Member

    There isn't a distributor for any Razor gear in South Africa or the rest of Africa (or should I say that I know of). So no stores either. I wish there was because I love the gear my friend imported from the US. It seems that it might be worthwhile to look into the possibility of having an agency that distributes the gear here.
     
    FanieT, Aug 24, 2019
    #14 Share
    H00dy likes this.
  15. Maximusisback

    Maximusisback Well-Known Member VANGUARD

    This would be greatly appreciated, also for Asia as many of our loyal fans come from there :)

    Hello, I'm having the same problem but please keep the topic of the discussion about Razer Care.
    You can check the Razer Cortex Forum to receive updates or report problems!
     
    Last edited by a moderator: Aug 28, 2019
    Maximusisback, Aug 26, 2019
    #15 Share
    H00dy and T2Pronto like this.
  16. JR0nin

    JR0nin Well-Known Member

    Still waiting for the day when Razer launches in India :smile_:
    Clock still keep ticking. One day!
     
    JR0nin, Aug 28, 2019
    #16 Share
    Kenserky likes this.
  17. petergh06

    petergh06 New Member

    yes,gxfhmnxgvm rdzgtzer redgezsrgaez
     
    petergh06, Aug 30, 2019
    #17 Share
    inject1 likes this.
  18. Externalsoap

    Externalsoap New Member

     
    Externalsoap, Aug 31, 2019
    #18 Share
    everMardiGrasfuture119 likes this.
  19. Pale_Naga

    Pale_Naga New Member

    :cry::cry::cry:
     
    Pale_Naga, Sep 4, 2019
    #19 Share
    H00dy and Kenserky like this.
  20. mhanixseares

    mhanixseares New Member

     
    mhanixseares, Sep 10, 2019
    #20 Share
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