Synapse not reconizing devices

Discussion in 'Razer Synapse' started by KageRyu, Feb 2, 2019.

  1. Baconalick

    Baconalick New Member

    go into your install/uninstall setting. Delete razer synapse both 3.0 and 2.0 if you have both installed. Then scroll down and there should be something called a razer driver package. Uninstall that as well. Then restart your pc and download the latest razer synapse version.
     
  2. Blue_Razor_

    Blue_Razor_ New Member

    I did, it works on my laptop, but not on my desktop
     
  3. Blue_Razor_

    Blue_Razor_ New Member

    It never will install the "Control Device" driver, it always installs the keyboard/mouse drivers but that driver never works, I have absolutely no idea why. Should i try and delete my temp under appdata?
     
  4. Blue_Razor_

    Blue_Razor_ New Member

    I tried that, but there was no driver package.
     
  5. Dr_Axton

    Dr_Axton New Member

    had the same issue, turned out to be synapse hating anything plugged into a usb hub. Maybe that's an issue
     
  6. Blue_Razor_

    Blue_Razor_ New Member

    What do you mean a USB hub? I have moved the cables to the front of my computer to no avail, i just pretty much uninstalled everything for good, I'm so sick of everything Razer constantly breaking after every update.
     
  7. BlackFireDragon

    BlackFireDragon Well-Known Member

    he say external usb extension device :stuck_out_tongue_winking_eye: In this case try to remove everything uninstall all razer softwere then delete razer folders in the appdata and programfiles next go to windows device menager and remove your devices after removing unplug them from usb when you finish reboot pc. When windows boot go to razer website download new installler and install it. This give you clean softwere install without saving files you have previous.
     
  8. Blue_Razor_

    Blue_Razor_ New Member

    i give up, im not doing any razer bs again, i already tried doing that without taking them out but no way that would really help because it would just use placeholder drivers until you restarted
     
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >