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Windows driver foundation 100% cpu usage when using razer synapse 2.0

Discussion in 'Razer Synapse' started by rozemrowkiwibratordodupk, Dec 22, 2018.

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  1. StudioX2101

    StudioX2101 New Member

    Windows 10, 1903 the problem continues ! May be Windows 11 works fine !!!!!!!!!! :mad_::frown_:
  2. hi ... how i can fix it me headset razer electra v2
  3. hi ,,, how i can fix me headset razer electra v2
  4. soloVoltLARIMAR696

    soloVoltLARIMAR696 New Member

  5. Lusabit

    Lusabit Active Member

    sell those products with shitty drivers and buy from competitors - game without problems !
  6. Nelthorim

    Nelthorim New Member

    I just bought this headset a week ago and just noticed the INSANE CPU load it causes under Razer Synapse, and I'm really starting to regret my purchase, because there doesn't seem to be any chance of it getting fixed at all.

    It's my fault. I should've researched more before buying a defective product.
  7. Your GameManagerService doing something wrong and keep WMI writing event log.
    Is it keep checking what games are running thru WMI every second?
    I do not installed any game!

    DO NOT HIRE kindergarten developers.

    Post the code here
    We can FIX IT.

    Namespace = root\cimv2; NotificationQuery = SELECT * FROM Win32_ProcessTrace; UserName = NT AUTHORITY\SYSTEM; ClientProcessID = 2036, ClientMachine = LLL-PC; PossibleCause = Temporary

    Id = {00000000-0000-0000-0000-000000000000}; ClientMachine = L-PC; User = NT AUTHORITY\SYSTEM; ClientProcessId = 2036; Component = Unknown; Operation = Start IWbemServices::ExecNotificationQuery - root\cimv2 : SELECT * FROM Win32_ProcessTrace; ResultCode = 0x80041032; PossibleCause = Unknown
    Last edited: Jun 7, 2019
    sammychch, Nelthorim and Lusabit like this.
  8. Mavericko1812

    Mavericko1812 New Member

    Just kill Razer Synapse Service Process, for me help.
  9. Lusabit

    Lusabit Active Member

    No real solution. They have to fix their buggy software, by hireing developers, that have the expertise to write drivers !
    Joddy2020 and razershitty like this.
  10. razershitty

    razershitty New Member

    Help what? Razer Synapse 2.0 have Bass Boost, and 7.1 if u kill the process You dont have this. Sorry for English.
  11. This solved the problem with Synapse3 killing the CPU with Windows 10 WMI exceptions. The important step is to do the reinstall with "run as administrator".

    (Courtesy of Razer support)
    Update Microsoft OS

    • Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates

    Uninstall and re-install Synapse.

    • Go to the control panel>program/program and feature> click on uninstall the program.

    • Find the Razer Synapse and click on uninstall.

    • Go to: https://www.razer.com/synapse-3 and download the Synapse.

    • Right click on the downloaded installer and run it as Administrator.

    • Follow the instruction and wait until the installation is finished.

    • Restart your PC
  12. Nelthorim

    Nelthorim New Member

    Unfortunately, this does not work with Synapse 2, which is the software required for the Electra V2 headset.
    PCGamer231231 likes this.
  13. Lusabit

    Lusabit Active Member

    Yes, so much to how all these "experts" here, can help.
  14. The only other things I did differently:
    1. Put my firewall in learning mode: I have Tinywall sitting on Windows Firewall
    2. Moved my Razer devices from a USB hub to direct USB 3.0 ports. Windows picked up different drivers for the devices.

    But I may have been solving a totally different issue: GameManagerService was calling WMI and throwing a lot of errors in Windows event log under: Event Viewer-> Applications and Services Log -> Microsoft -> Windows -> WMI-Activity -> Operations
    Last edited: Jun 15, 2019
  15. Lusabit

    Lusabit Active Member

    So, seriously, if you habe a Razer Headset ==> don't use it, sell it ! And your problems are gone !
    No joke !
  16. Yes. The Snoopy solution is always an option.

    “No problem is so big or so complicated that it can't be run away from!”

    ― Charles M. Schulz, The Complete Peanuts, 1959-1962
  17. Lusabit

    Lusabit Active Member

    Yes, but in this case it's like

    fight windmills

    to fight imaginary evils or opponents
    from Don Quixote's charging at windmills under the delusion that they were giants
  18. Nelthorim

    Nelthorim New Member

    So will this ever be fixed, or looked at, or even acknowledged? It's extremely frustrating that I bought a product and can't use it because of shitty drivers.
  19. RazerThe_Fiend

    RazerThe_Fiend Well-Known Member Staff Member

    For people on Synapse 2 (specfically Electra V2 or Kraken 7.1 V2), this issue has been fixed with today's Synapse update.
    PCGamer231231 likes this.
  20. StudioX2101

    StudioX2101 New Member

    Synapse 2 (v2.21.23.1) in Windows 10, 1903 work fine ! Tested by me ! Razer, long life !!!
    PCGamer231231 likes this.
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