Blackwidow pro v4 colors won't change | Razer Insider
Question

Blackwidow pro v4 colors won't change

G
Userlevel 1

Was working fine, then color on keyboard changed to solid blue, synapse will not change the color. I also have razer basilisk and mouse pad. The colors change on them fine. I already deleted synapse and all the hidden folders and then reinstalled to no avail, as the keyboard is only 2 weeks old I returned it and got a new one but the new one is only blue also, tried different usb ports and same result

34 Replies

ZAP_ME
Userlevel 3

I can’t blame Razer for this.  Microsoft tried to warn me, but I clicked the Windows Preview option anyway because I thought I was cool.  😎

ZAP_ME
Userlevel 3

On a whim I searched Razer Insider one more time and found this where Deadpool5786 had the answer.  It works and my keyboard now responds to Synapse lighting settings.

B
Userlevel 2

Can confirm. Working here now! I read an article recently about MS putting in some control for third party lighting gear and never even thought about it!

B
Userlevel 2

ok, lights went dead again after the new update that was released the other day. Build 23521.ni_prerelease.230804-1452. The dynamic lighting is still turned off. Exiting Synapse doesn’t do anything. Unplugging and plugging back in cycles the lights but then nothing. Anyone else having the issue?

EDIT: NM. I was trying the various FN keys on my keyboard and they came back on with the FN + F12 key.

S

On a whim I searched Razer Insider one more time and found this where Deadpool5786 had the answer.  It works and my keyboard now responds to Synapse lighting settings.

It worked for me on a Huntsman V2 tenkeyless, thank you for the heads up!

G
Userlevel 1

Windows has a new feature called dynamic lighting, shut it off and all is well. It is in settings under personalization, Finally fixed!

C

I have a tech support ticket out to Razer, after several back and forth things I believe they’ve now said it’s some kind of conflict with a Windows update or something.  They are no longer asking questions it’s now in “we are working on it” phase.  

30 days later and no fix:)

szlapy

Guys!

I GOT A FIX!

I just figured it out because of the comments about windows update!!!

 

Here is the fix.

(It worked for me, I can finally customize my chroma on keyboard.)

 

Go into your Windows Settings.

Go into “Personalization”.

Go into the new “Dynamic Lighting” tab.

Turn OFF “Use Dynamic Lighting on my devices.”

THERE YOU GO!!

 

I guess that setting ONLY impacts the Blackwidow V4 and not the mouse, firefly, other mousepad, and headset stand.

 

Let me know please if this works for you guys too, I really hope it does.

I got so excited when I came up with this idea and it actually fixed it.

 

MikeyMurder

Soo far  and  out of  the 4  months owning this POS hardware, I  have reinstalled many times now = JUNK 

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