Mice and Surfaces

Hi, many years ago i bought this mouse, the Overwatch Deathadder Chroma. When i purchased it i had trouble getting it to work with razer synapse, at the time it was 2.0. Today i picked it up again to try and see what i can do with it but when i got to razer support i couldn’t get help because my warranty expired. Even today i can’t get this mouse to work… Help…?

Trying to connect 2 devices directly to usb ports , mouse with usb and wireless usb , 2 cables type c … then download the synapse Pairing  at this link … https://mysupport.razer.com/app/answers/detail/a_id/4868/~/how-to-use-the-razer-mouse-pairing-utility  Then try to select connect , all done . 

I bought a razer deathadder v2 pro a few months ago.Today it suddenly started disconnecting and connecting again and again. I have tried to update the device with the razer tool for that model but it didn't work. If I can't fix it, I will proceed to request the warranty.

Hi the mouse works fine except for the wheel it doesnt scroll neither up nor down but when i click it cycles the entire page

As the title states.i have tried reinstalling everything, i mean everything from fresh and synapse 3 still cant connect my mice, and i just bought it.Synapse 3 is installed on Vmfusion and works fine so does the mice, yes i know Synapse does not support macos. Synapse3 is installed on Windows 11 IoT enterprise and runs fine.>reinstalled, drivers, changing mouse policies, isolated synapse 3 to only receive driver updates.> ran a hardware & troubleshoot>reinstalled mouse drivers>reinstalled windows>reinstalled synapse >different ports> windows+R services.msc ran refreshed/paused/stop all HID and razer softwaresi have the wired mice connected through Razer USB-C dock. windows 11 Device Manger reads HID compliant mouse but the OS windows 11 bluetooth devices reads Razer DeathAdder V3 so does Vmfusion reads DeathAdder V3macos m3 arm max Vmfusion running a windows 11 IoT enterprise arm64there seems to be some discrepancies that needs in depth addressing any assistanc

Hi,I recently got a new mouse that supports Dynamic Sensitivity and I have configured and enabled it in Synapse to try it out but it only works in Windows. In Overwatch2, a game that uses raw mouse input, it doesn't work. My question: should Dynamic Sensitivity also work in games like Overwatch2 that use raw mouse input? Because than I know whether or not I should continue to try to make it work ingame or not.Thanks

Hey y’all! I was visiting China for a bit and managed to pick up a Viper V3 Gengar edition at the SEG Plaza in Shenzhen. Trying out the mouse, I found out that the mouse creaks a bit when I press down the side with the mouse buttons a bit. I’ve checked out boardzy’s video and seems like he’s having the same issues with the side popping etc. Does anyone know if there’s anything I can do for a quick fix? For the most part, I don’t want to take a part the mouse cause I don’t wanna damage the skates, but if it comes to it, then I might. Thanks!

I want to connect the microphone to the ps5, but the system does not recognize it.

I am experiencing an issue with my Razer Viper Ultimate. Approximately three months ago, I noticed it started charging slowly, even when connected directly via cable. Now, it only charges if I turn off the power switch located on the bottom of the mouse.The device is still under warranty, and I reside in Brazil. I would appreciate your assistance in resolving this issue.

I used this mouse for a months. At some point, the mouse suddenly stopped working, causing the problem. I tried using both USB 2.0 and USB 3.0 ports because I thought it might be a USB problem, but the problem did not resolve.

I have bought a Razer Basilisk V2 wired a long time ago (cant remember when , maybe like 2 years) and ive had no problems with it. Up until very recently , like 3 days ago when the scroll wheel suddendly starts slipping. When i use the scroll wheel to do one small scroll , only the middle part of the scroll moves and it doesnt move the other big wheel that actually tracks the scrolls. I dont know what to do to make the rubber part (middle part) of the scroll move at the same time as the outer part (actual scroll wheel). Any suggestions/tips?

I bought a Deathadder Essential gamer mouse from Aliexpress. The mouse cannot be recognized by the Synaps program and cannot be registered based on the serial number either, because it cannot find the product. 

My Viper Ultimate mouse has been flashing red for a while now, and it doesn’t matter how much I charge it. If it was a battery problem it would be dead by now.  /Ali 

I am so confused. I have 2 mice, Deathadder series, I bought wireless headsets 2 months ago. Suddenly the razer-software refuses to detect any of the mice and not the headsets either. I can find no help on this, but I have seen that others have had this issue. I reinstalled the driver from the Cd that came with the deathadder, still did not work. The new downloads does not work. I won’t buy anything from Razer while this is a thing. Anyone have a solution for this? Oh, and is there no way to actually get in touch with Razer? 

I bought one off another website for slightly cheaper but the bottom part is different from what i saw in videos of the mouse. I’m from asia though so I’m not sure if they have different batches for different countries. Mine looks like this. It works with the razer synapse beta tho but doesn’t work with synapse 3.

Hello, I'm a newcomer here, sorry if this topic has already been touched here. Is it possible to have all the Basilisk V3 features available in MacOS Ventura 13.1 ? Synapse V2 does not seem to recognize Basilisk V3 Pro in my iMac. Thank's for your support K

As the title suggests, my mouse is no longer working via USB. I bought it around the end of 2021, and after 2 years its Bluetooth and 2.4ghz connection has become unreliable thus it’s been connected via USB since then. However it stopped working suddenly. I know the USB cable is fine since it worked with other devices. I connected the mouse too to my other laptop, and other USB ports, which didn’t work. Unfortunately the mouse is already out of warranty. Do you guys have any recommendation how I can get this sorted out? I love the mouse and is already used to its shape that I’m not very eager to spend money and get a new one.

so as the title says, my cat unplugged my pc while i was doing a firmware update to my naga pro and now i can’t use it, any ideas or solutions? 

Are there going to be any more options for wired Nagas with a fixed side plate? I’m currently using a Naga X but it’s looking like it’s on it’s way out.Both wireless and detachable side plates are big minuses for me. Wireless is never used, and adds weight. Detachable side plate on 2 separate Trinities kept disconnecting.

My Fiancé is getting back into pc gaming and is looking to upgrade some components. After gifting them the Hello Kitty and Friends mousepad, they want more matching peripherals. They currently have the Razer Viper that was included in a past bundle. Now they would like to upgrade to the Viper Ultimate and want it to match the mousepad. We realized the only mouse that would match is the Orochi, which they do not want to switch to. Is there any way to get a customized and matching Viper Ultimate?

Out of nowhere my scrollwheel toggle stopped working alltogether. i couldn’t switch at all. After following the troubleshooting, it is now permanently free spinning. Synapse does recognize the button press, and shows the change in mode, but nothing happens on the mouse. please help.

Meu mouse deathadder v3 nao esta carregando e nao sai do 0%

hello, will the mouse wheels from razer viper, razer viper mini and razer viper ultimate fit the razer viper v2 pro?

The scrollwheel toggle on my basilisk does a few weird things.Sometimes it refuses to lock the wheel back up at all. it remains free spinning until i plug the mouse out and back in. most of the time after locking the wheel back up it still feels mushy to the point where the wheel is still somewhat free spinning. the sound of the switching is also clearly less crisp.when i quickly press the toggle button a few times the mouse just completely disconnects from my pc. also. whenever the scrollwheel speed is toggled the lighting stops for a moment. and whenever my mouse is lifted off the mousepad the RGB changes color. i have no idea whats going on with my mouse or how to fix it. especially the last thing with the light. i appreciate any help

Randomly over night my Deathadder V3 Pro has suddenly turned off without responding to my razer laptop when plugged nor the button on the bottom despite how long I hold it. Sometimes after randomly trying to turn it on and hold down the button it will be on for 5-15 seconds just for it to turn off again and go non-responsive. With the DAv3 Pro 2.4 plugged in synapse doesn't recognize it being on for this time, but my bluetooth devices still lists it being a device on windows while plugged in and off. I've tried uninstalling synapse and reinstalling, the mouse is only two years old, I've cleaned it and kept it well kept (no smashing or throwing it around) yet again, overnight, it goes unresponsive, despite it being charged the night before and me trying to charge it again it doesn't react, and I've tried multiple different charging ports and no response. What should I do? I don't want to toss a $160 mouse.