Mice and Surfaces

I was just wondering if there were any updates relating to synapse 3 support for macs? 

So I received a Viper V2 Pro as a gift and for some reason my dongle was dead on arrival. I have tried multiple computers and multiple ports but just seems to not work. I ruled out the mouse being that when wired, everything works fine. Is it possible to use another Razer dongle for another mouse or will I have to buy a brand new dongle specific to the Viper V2 Pro?

I have used my Razer Viper 8KHz mouse on multiple PCs with varying motherboards and chipsets, and checked USB root hub power saving settings, but the issue I am about to describe persists regardless of the environment. It appears to be a product/platform issue with this model of mouse. The problem is that I need to unplug and replug the USB cable every time I "cold" start my computer in order to use the mouse. This can be impractical or impossible for others, as the rear USB ports may be inaccessible. Is anyone else experiencing this issue? I did not encounter this problem with my previous SteelSeries Rival 3 mouse and suspect it may be specific to the Razer Viper 8KHz.

Will Viper 8khz get a white version?

I have a RAZER DEATHADDER ESSENTIAL - ERGONOMIC WIRED GAMING MOUSE. My mouse scroller doesn't seem to be fine.Problem I am facing is when I scroll up or down it scrolls in opposite direction in-between while scrolling.I cleaned the dust with thin line brush so it fixed a little bit but how can I completely fix the problem as the mouse doesn't seem to open fully nor do I have the knowledge to do so and nor do I want to break any inner part.Can I clean the dirt with a small air blower or how can I just fix the scrolling thing as I don't want to purchase a new product.

I have a problem with the mouse and the mat both razer.yesterday suddenly the mouse stopped working correctly on the surface of the pad, without me pressing anything.if I put it on the desk the mouse works fine but on the pad (strider chroma) it suddenly doesn't work anymore

I have a razer Naga Trinity, and anytime i reboot, before synapse is started, the mouse won’t track my mousepad. Is there any way to get the lift-off-range setting from synapse to load into the mouse and work without synapse program running? Not a huge deal since i start synapse at bootup but i am curious. 

I recently purchased the Orochi V2 mouse and have encountered an issue where the cursor is not moving, even though the buttons are functioning correctly. I have attempted to troubleshoot the problem by reinstalling, updating drivers, changing batteries and surfaces, reinstalling Razer Synapse, and cleaning the glass beneath the sensor.Do you have any suggestions on what else I can try to resolve this issue?

Hello, I purchased a mouse Deathadder v2 and I installed the synapse 3 software, but I can't add the mouse anywhere to be able to configure it - mainly I want to program some buttons etc. only says "Please Connect a Device" аnd the mouse is connected to the USB and it works, but the software doesn't recognize it maybe.

I was trying to find out every where in the internet to see if anyone was having problems with the mouse Razer Mamba Elite costumizations for the game Genshin Impact. It seams they dont work when im playing the game i use alphanumeric functions , ex: on the mouse buttom 4 i use F buttom whitch is the interact in Genshin Impact and other buttom with similar configurations. Although all the costumizations i use they dont work. I dicided to make this thread to see if anyone is having the same problem as im having and id if there is any way to solve this glytch. Thank you in advance.

at summer? or early?

Basically when I press the mouse button 5 it works fine, and when I press mouse button 4 it works fine too, however when I hold shift on my keyboard (huntsman elite if it matters) the mouse button 4 acts as mouse button 5, with mouse 5 being unchanged when holding shift. Sorry for odd explanation but the mouse is also quite old so it might just be time to retire it. Thanks. also this is somehow tagged with basilisk ultimate, i just have the basilisk 

I love the Razer Viper Mini Signature Edition a lot, especially the magnesium body.  I think this video summarizes it up well in 5 reasons Signature Editions should hopefully come to the other mice as well: https://youtu.be/e3EP1mrZWAM Can we get a Deathadder Signature Edition!

This is a video to be sent by laser email. The RazerBasilisk x Hyperspeed mouse turned off immediatelyafter 5 seconds of connecting. It turned off with ared lights so I thought it was a battery problem, SoIwent to the mart to buy batteries and tried again.Even if I connect it via Bluetooth and connect it to aUSB reader. That's why I tried the platformdifferently on a Windows computer and on an Androidtabletg but it's the same. I would appreciate it if youcould solve it. And I would appreciate it if those whowatched this video could tell me the cause andsolution.Reference video : https://youtu.be/DTfdps2Rhbk

Is it possible to pair multiple mice to the same usb hyperspeed dongle?I want to pair 2 mice (deathadder v3 pro & viper v2 pro) to one of the included hyperspeed usb dongle, so it connects to whatever mouse is turned on at the time. is this possible, and if not, would the 4k hyperpolling dongle allow this?the description for multi device hyperspeed dongle says it only supports 1 mouse and 1 keyboard, so im guessing the multi device dongle is not suitable for this purpose.

is it same as viper 8khz? or better?

The only mouse that I have is Razer viper ultimate. What mice are actually the best?

Hi there, I've googled and searched for ages now and I thought I had the answer/fix but I didnt. Can someone help me or direct me to fixing this issue I have? My Naga Trinity's Chroma lights have been unsynced for ages now. I think I deleted a file accidentally once and it just hasnt lit up correctly since. The scroll wheel will be one color, the trinity snakes another, and the side numbers yet another color. Ive ignored it for so long but I actually really HATE it and have started to look for solutions. I dont want to buy a new one when its just a lighting issue that HAS to have a fix somewhere that I am just not seeing. Even in synapse I can try to set it to what I need but it doesnt apply to all the keys. Only the trinity snakes respond to the synapse settings. ALSO ive noticed the 2,3,7 keys dont type

razer mmo mouse is causing my pc to freeze for a split second at random interval. after trying multiple things reinstaller synapse, installing openrgb i notice that when my mouse freezes it gets reset back to the rainbow colors while my razor keyboard remained the same. so i knew it had to do something with my mouse. i purchased a steelseries ten mouse just to rule out that it was the mouse because i didnt want to reinstall my windows and see if the problem persisted. and i have no longer this issue. also the razer mmo lefthanded edition was causing problems cause they have rightclick set as left click by default. so every time my pc booted i couldnt click propperly until the synapse software booted up where i switched the buttons. i have lost my trust in razer products and i feel bad that i bought 2 razor mmo mouses.

After 2.5 years it finally broke.

Anyone getting static electricity from their hands?

I am looking to buy the Razer Basilisk V3 Pro + Mouse Dock Pro bundle. I'm sorry if this has been asked before, but will the Mouse Dock Pro work if I place it on my Secretlab Magnus desk since I have a magnetic mat covering my Magnus?

I am so disappointed for this Problem happening with me , Razer is a big brand and they cant fix a software which can run properly I paid for the products and without software they are a normal office products,Razer please Fix this problem its happening to many users

Hi, my mouse suddenly stop working (Mouse pointer is not moving), I tried to connect it through wire but it had slight delay, so I install the firmware update, then it immediately stops working. The rgb light working fine, In Windows setting it shows that the mouse is connected (both wired & wireless), Charging fine (both through usb & dock), Synapse only recognise the mouse through wired connection *The mouse is not recognised in Synapse if it is connected via the USB receiver, even though Windows settings indicate that the mouse is connected* Any idea how to fix it?

Hello, how can I map a mice button to the function "next desktop"? The windows short cut is "win" + "ctrl" + "left" or "right". It is not under "navigation" and the key record does not recognize the win-key. Regards Andreas