Mice and Surfaces

Hello all, I purchased a Viper Ultimate a few days ago, and so far it's been pretty great. However, even though I've plugged in the charging dock and charged the mouse using it, the dock's lights don't light up. Additionally, I can't see the dock in Synapse. Is there any way to fix this? Thanks, Alex

Which of the laptops allow color logo ?

So I have some trouble with the Atheris tracking... It goes bat bonkers crazy at random, 7-10 times every 5 minutes for 10-20 seconds at a time... I have nothing to interfere with the mouse besides the home network and that is almost 100% used on the 5GHZ with the 2.4 just there... And no, the microwave is NOT on. This is proving a VERY big problem with most games I play, even just surfing the internet when the mouse tweaks out and clicks something random or closes your window... Any suggestions much appreciated

I am unable to use my right hand. Can the razer Tartarus pro be used as a joystick? I am able to play some great games with just a mouse and a couple buttons. But I’m unable to play so many games like madden or nba2k. Can this bring me that? Thank you for taking the time to read my post.

The “W” key on my Blackwidow Chroma is not working smoothly. I need to press harder in order for it to register to the system. I suspect it’s the hardware problem, how do i fix it?

Hello! I haven’t found a way to assign tilting wheel to scrolling horizontally to onboard memory (says it requires synapse). I want to use my basilisk v2 with macOS as well but synapse 3 isn’t going to be available on macOS. I thought such simple action can be stored on onboard memory (and cheaper competitor mice are able to do so). Is it something I am overlooking or it really can’t be done?

so i need a metal mouse, not the frame but the surface your fingers rest on, i seem to have some sort of medical issue about extended contact with plastic, could also be the antimicrobial coatings but as its happened over several different mouse brands i assume it is the plastic. my pointer finger and thumb feel as if they are burning and i was hoping that someone out there might have an idea as to a make and model mouse i could try, ive been contacting most of the common mice manufacturers for help.. i am gonna have to go out and make a new shell for my mouse out of metal by hand..... so please any help would be great

am i the only one but i find the new naga way to big it does not fit comfortably im my hands i am used to the old naga that was small i there somewhere where i can buy that mouse again

Why doesn't the Razer Goliathus not have a wave setting like everything else? It sure would be nice to have all 3 devices synced to the same setting.

hi there. is it possible to use 2 mouse mat goliathus chroma extended? if yes how to sync the RGB lighting for both mouse mat?

Can u guys help me disassemble my raiju ultimate or how to fix it analog sticks?

Hey community, new to here so not sure if there is already a thread here about this but I gotta know before I upgrade: I bought a Razor Mamba Wireless, the 2012 version the day it dropped 8 years and it's been amazing, this is my question: SHOULD I upgrade to the new Razor Wireless and why? Plus I also wanna know if the new Razor has a charging dock and if not does the old 2012 one work with the new mice?

I am trying to register my mouse I've had for a while now that I finally have a Razer account and the site keeps telling me my product number is incorrect. Any help thank you.

Hello! I’m register new products (razer kraken v2) and give me error item serial number unknown..how to resolve? Thanks! I’m post photo error

Hello, currently i bought Razer Firefly V2 mat and i use it for Razer mamba chroma mouse, but i got problem with the optical sensor. I decided to calibrate the mat using Razer synapse 2, but after i calibrated i still got problem with the optical sensor.. its feel like the sensor not smooth or something i cant describe how it feels. i tried to change the mat use the old one that made from "synthetic fabrics" and everything goes well. Do you guys have an idea whats happening with the mouse? i tried clean the optical with cotton bud + alcohol too

i need this. plz.

I have a Nostromo keypad which has served me well for years. Is it worth upgrading to a Tartarus V2? dos the Tartarus V2 have any benefits Nostromo over the other than an extra 5 keys?

Hello all, first post here. I currently have the razer naga epic chroma. beautiful mouse, no problems with it. i came across the firefly v2 and i just received it in the mail today. i set it up and everything but the mouse is not precise at all anymore. i have a gaming mat and when it on the firefly, the precision is not precise at all. i tried playing with the sensitivity, the drivers, reinstalled synapse, and tried resetting calibration with the right click left click mouse wheel for seven seconds. i cleaned the laser tracker, and still the same. need some help thank uuu

hello, i've been purchased my razer viper on 23 may and i got problem with wobble on the left click, and feelling double click on the right click.. so i return my unit and get new unit but still wobble on the left click, so i returned again and i got the new unit again... after using 3 weeks this product, the left click wobble again OMG.. is this normal or nott? why can happen in products with fairly expensive prices? i'm tired of having to always replace it again and again, even this mouse hasn't reached half a year

Dear Razerteam: I write here for millions of Razer fans... We have been waiting for a Deathadadder Mini for almost 10 years. And now she comes with your worst sensor? Guys please release the mouse with a good sensor, the 3359 is with the high LOD an exclusion criteria... The LOD is way too high so even a driver or tape won't work...(modestly) We are in the year 2020! You have finally conquered the market again - now please bring both mice with the best sensor on the market (you surely have my money...). Razer Focus+ 20K Sensor for Razer Deathadder Mini + Viper Mini V2 is our dream and believe me, you will be on top of every list! To the community please simply agree! Thanks! :-) (unfortunately the support does not react to my mails) A loyal Razerfan P.S. A wireless version would also be great of course :-)

I wanted to use ripple lighting effect on enterKey only, But when I do that only enterKey lights up. I wanted to do that when I press enterKey it sends a ripple through the whole keyboard. is it possible to do that with a programing language or something else?

Hi, I am so pleased with my new razer mamba elite and death adder v2. However, I realized that they both cannot be fully functioning on my Mac because Razer's synapse 3 does not support Mac. I don't need to control the chroma, but then how can I set up the buttons and program them without Synapse 3 on my Mac? Do I need to set it up on a Window pc and save it as profile on the mouse and use it on Mac? Then it would work? or Is there any driver or program that I can set up and change the buttons? Thank you

FedEx won't deliver my KISHI just because they need a MSDS file from me. I contacted them and said the following: - needs MSDS, you can get one from the company you bought from. - will be delivered if we already have one. Please I need the best possible way to get MSDS from Razer either by contacting or mail them If you have experience the following, comment below and give suggestions on what you've experienced. If you have found a solution to the problem, comment below; and if you have access of one of the calling agents, please remind me. My package will be stuck forever if I don't have a MSDS

got razer mamba elite,, whenever i exit or close the synapse from taskbar , the lighting settings changes to default. even if i save in on-board profile .

I'm using a razer naga chroma for World of Warcraft and when i'm holding down rightclick in game the cursor randomly deactivates and activates again. I've tried pretty much everything under the sun through blizzard support and they finally hit me with the "reach out to razer and try to figure it out from there". i've seen several other posts about this online but none on these forums. Does anyone have any idea of how to fix this?