Razer Basilisk V3 Pro - Pro Dock not working

Sandstormstreetever765 · 2023-08-02T13:40:27+00:00

Hi all, Months past and there has been no fix from Razer, as we know the dock doesn't work anymore for some reason.I’m running windows 10 so those saying it’s a windows 11 problem would be incorrect. Another problem I’ve encountered is that because my mouse has paired with my dock, it doesn’t recognise the 2.4gHz receiver. Also I’ve read in the forums that users having this issue are usually running an MSI Motherboard, however I have an ASUS Motherboard, so I’m not sure if it’s a problem with that either? Another thought I had was the dock disables itself due to bottlenecking… that doesn’t make much sense but, if the polling rate uses the CPU’s power or whatever, maybe 4000Hz is too strong for middles ranged CPUs (for example: Ryzen 5 5500, which is what I have). Still, waiting for a patch from Razer themselves as I like their products compared to others brands, however with no word from them or a fix I’m unsure what to do. This is an issue because the whole reason I spent close to $500... on this whole mouse set was for the dock, mouse and polling rate of 4000Hz. Please let me know if there is any updates,Sincerely-Integrity.

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